Spa Attendant

Cambridge House; Reading; On-site; GBP 21,000 - 27,000; Full time

Job summary

Cambridge House in Mayfair invites a Spa Attendant to help bring the tranquil atmosphere of Baeden House to life. You will ensure the spa, changing rooms and wellness spaces are immaculate and welcoming, preparing spaces for guests to relax and unwind.

Working closely with the Spa and Wellbeing team, you will anticipate guests’ needs, support therapists with room preparation, maintain hygiene standards and communicate clearly with guests and colleagues.

Qualifications

• Previous experience in a spa, wellness facility or luxury hospitality environment would be an advantage.
• A good understanding of cleaning, hygiene and presentation standards.
• A keen eye for detail, with pride in maintaining immaculate and beautifully presented spaces.
• The ability to work efficiently and discreetly, respecting guests' privacy and comfort.
• Good communication skills in English and the ability to work well within a team.
• Flexibility to work shifts, including evenings, weekends and bank holidays, as required.
• Right to work in the United Kingdom.

Responsibilities

• Ensure our spa, changing rooms, relaxation areas and wellness facilities are beautifully presented, immaculate and ready to welcome each guest throughout the day.
• Monitor the presentation and availability of supplies, replenishing stock thoughtfully and communicating any shortages promptly.
• Notice what needs attention before it is requested, anticipate guests’ needs and offer assistance with impeccable timing.
• Support our spa therapists with the preparation and turnaround of treatment rooms, ensuring linens, equipment and amenities are ready to the highest standards.
• Follow established cleaning, sanitisation and hygiene procedures across all relevant spa areas, ensuring our standards of cleanliness, safety and presentation are consistently exceptional.
• Welcome guests with warmth, provide clear and helpful information about the wellbeing facilities, and assist them in feeling comfortable, confident and at home in their surroundings.
• Communicate openly with spa therapists, reception and other Cambridge House team members, sharing information and offering a helping hand so that every guest experience feels considered and connected.

Skills

Attention to detail

English communication

Discretion

Team player

Job description

Job Description

As a Spa Attendant at Cambridge House, you will play an essential role in bringing the tranquil atmosphere of Baeden House to life, our distinctive wellbeing sanctuary inspired by Britain's ancient healing traditions and the rituals of Roman bathhouses. Across our beautifully designed swimming pool, bathhouse and wellbeing spaces, you will ensure every corner is immaculate, thoughtfully prepared and maintained to the highest standards, creating an environment where guests can truly relax, restore and unwind.

With a keen eye for detail and genuine pride in your work, you will understand that exceptional wellbeing experiences begin with the care taken behind the scenes. Working closely with our Spa and Wellbeing team, you will help preserve the calm, comfort and beauty of Baeden House, ensuring every space feels inviting and every detail reflects the distinctive standards of Cambridge House. Joining us for our opening chapter, you will play an important part in shaping a truly special wellbeing destination in the heart of Mayfair.

Key Responsibilities

• Ensure our spa, changing rooms, relaxation areas and wellness facilities are beautifully presented, immaculate and ready to welcome each guest throughout the day.
• Monitor the presentation and availability of supplies, replenishing stock thoughtfully and communicating any shortages promptly.
• Notice what needs attention before it is requested, anticipate guests’ needs and offer assistance with impeccable timing.
• Support our spa therapists with the preparation and turnaround of treatment rooms, ensuring linens, equipment and amenities are ready to the highest standards.
• Follow established cleaning, sanitisation and hygiene procedures across all relevant spa areas, ensuring our standards of cleanliness, safety and presentation are consistently exceptional.
• Welcome guests with warmth, provide clear and helpful information about the wellbeing facilities, and assist them in feeling comfortable, confident and at home in their surroundings.
• Communicate openly with spa therapists, reception and other Cambridge House team members, sharing information and offering a helping hand so that every guest experience feels considered and connected.

Qualifications

• Previous experience in a spa, wellness facility or luxury hospitality environment would be an advantage.
• A good understanding of cleaning, hygiene and presentation standards.
• A keen eye for detail, with pride in maintaining immaculate and beautifully presented spaces.
• The ability to work efficiently and discreetly, respecting guests' privacy and comfort.
• Good communication skills in English and the ability to work well within a team.
• Flexibility to work shifts, including evenings, weekends and bank holidays, as required.
• Right to work in the United Kingdom.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

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