SP Controller - SC/SCP/CPLC07

Supply Chain Corporation; Wakefield; Hybrid; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Annual bonus schemes

Long service recognition

In-house training

Wellbeing leave

Pension scheme

Flexible benefits

Volunteer leave

NHS Discounts

Job summary

NHS Supply Chain is seeking an SP Controller to join our Supply Chain Planning function. The role is hybrid with a Wakefield office presence, focusing on managing supplier performance and ensuring uninterrupted supply across the NHS Supply Chain.

You will engage with stakeholders, analyse data, maintain inventory records, and support service KPIs and contractual obligations with a view to continuous improvement and compliance.

Qualifications

• Manage a large portfolio of suppliers and monitor performance against KPIs and contractual commitments.
• Coordinate meetings and manage stakeholder expectations to gain commitment.
• Collect, analyse and report on inventory and supplier performance data to support decisions.
• Plan and prioritise to manage inventory records, onboarding, emergencies and deadlines.
• Identify inefficiencies and implement improvements to comply with processes.

Responsibilities

• Maintain all inventory data related to the products and stakeholders.
• Account management role overseeing hundreds of suppliers ensuring timely delivery per KPIs and contracts.
• Build relationships with suppliers via Supplier Relationship Management programme.
• Assist with stakeholder engagement by arranging actions, meetings and supporting materials to promote understanding and commitment.
• Develop understanding of external developments or issues affecting supply chain.
• Collect and analyse data using established tools and formats, updating information as required.

Skills

Supplier & Account Management

Stakeholder Engagement

Data Analysis & Reporting

Organisation & Coordination

Continuous Improvement

Job description

Job Title: SP Controller

Function: Supply Chain Planning

Location: Hybrid Worker – Expectation is two days per week on site at our Wakefield office

Contract type: Permanent

Salary: Offered on a starting salary of £32,741 with the potential to increase to £36,379 over the course of three years

Closing Date: Tuesday 15 th September 2026

NHS Supply Chain currently has an opportunity for a SP Controller to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.

In this role you will be required to manage an allocated group of suppliers in a professional, proactive, and commercially focused manner to ensure uninterrupted supply of goods across the NHS Supply Chain. This role is as an integral part of the day-to-day delivery of Business services, ensuring full compliance with service KPIs, policies and procedures of NHS Supply Chain are adhered to. Engaging and collaborating with key stakeholders across multiple communication platforms, ensuring clear and effective information exchange. Providing analysis of data and presenting in simple formats for tracking future supply chain of products and horizon scanning.

Every day you will …

• Maintain all inventory data related to the products and stakeholders.
• Account management role overseeing hundreds of suppliers ensuring these are delivered on time in line with service KPIs and contractual obligations.
• Build relationships with Suppliers utilising Supplier Relationship Management programme
• Assist with stakeholder engagement by arranging actions, meetings, and supporting materials to promote understanding and commitment.Carry out prescribed stakeholder management activities by following existing procedures; provide support to others in building and optimising relationships and interactions with external and internal stakeholders to deliver resolution to complex queries causing operational difficulty.
• Explore and develop a basic understanding of external developments or emerging issues.
• Collecting and analysing data using established tools, methodologies, and reporting formats, reviewing reports, and updating information as required

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
• We recognise our employees' hard work and contributions with annual bonus schemes, long service, and colleague recognition awards.
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%)
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community.
• Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations.Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

• Supplier & Account Management
  Ability to manage a large portfolio of suppliers, monitor performance against KPIs and contractual commitments, and maintain strong working relationships to ensure service delivery.
• Stakeholder Engagement & Relationship Building
  Strong communication and interpersonal skills to coordinate meetings, manage stakeholder expectations, resolve complex issues, and gain commitment from both internal and external partners.
• Data Analysis & Reporting
  Capability to collect, analyse, interpret, and report on inventory, order, supplier performance, and operational data to support decision-making and identify trends or risks.
• Organisation & Operational Coordination
  Excellent planning and prioritisation skills to manage inventory records, aged orders, supplier fulfilment, onboarding activities, emergency deliveries, and multiple competing deadlines.
• Continuous Improvement & Problem Solving
  Ability to identify operational inefficiencies, investigate issues, implement improvements, adapt to industry changes, and contribute to process optimisation and compliance requirements.

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.