Job Description
Exceed guest expectations on the first attempt.
- EXECUTIVE RESPONSIBILITIES & EMPOWERMENT
- KEY OPERATIONAL RESPONSIBILITIES
Financial
- Oversee stock take and stock rotation for the assigned section.
- Monitor operations to minimize food wastage and maintain cost effectiveness and profitability in all areas.
Operational
- Check all equipment prior to service where applicable.
- Distribute work schedules appropriately and delegate tasks to meet deadlines set by Senior Management.
- Liaise with Restaurant Managers to facilitate service delivery and ensure standards are maintained.
- Monitor food presentation to ensure compliance with company standards and prescribed recipes.
- Record all recipes and update manuals as required to ensure comprehensive information is available in the kitchen.
- Oversee all front-of-house food setups to ensure they meet guidelines set by the Executive Chef.
- Organize rosters for casual, agency, and section staff as per guidelines.
- Promote teamwork to achieve departmental and company objectives.
- Monitor the quality and quantity of food products to ensure compliance with standards.
- Evaluate systems and procedures for continuous improvement.
- Ensure HACCP procedures are followed and records are maintained.
- Coordinate training with the training manager, ensure proper induction for new hires, and facilitate skill development and multi-skilling.
- Evaluate team members' performance periodically, motivate, and conduct appraisals.
- Ensure proper storage of galley equipment and accessories.
- Conduct regular operational and sanitation inspections.
- Enforce garbage separation standards.
- Plan and execute special menus as directed.
- Provide feedback to the chef.
- Monitor refrigeration temperature logs daily and follow up on equipment issues.
- Follow up on daily requisitions from kitchen outlets.
- Review food cost sheets and discuss issues with department heads to implement corrective actions.
Business Plan / Analysis
- Be aware of budgets and sales targets.
- Plan cost-effective proposals for banquets.
Team Management
- Ensure transparent and fair decision-making processes.
General Duties
- Maintain thorough knowledge of menus, recipes, and preparation techniques.
- Ensure ongoing and scheduled training for all galley staff.
- Have a thorough knowledge of HACCP procedures and regulations, and guide the team accordingly.
- Manage the team effectively.
- Analyze issues and handle them within company guidelines.