Sort Centre Supervisor

EVRi International; Runcorn; On-site; GBP 24,000 - 32,000; Full time

Job summary

Evri Premium is hiring a Sort Centre Supervisor in Runcorn to lead a large operational team at the Sort Centre. You will drive safe, efficient operations, manage daily processes and ensure high quality service for customers.

You will plan manpower, monitor KPIs and coach staff to reach targets while maintaining rigorous health & safety standards. This role supports the Sort Centre Manager and may involve DHL branding temporarily during the transition.

Qualifications

• Experience leading teams in a busy logistics/warehousing environment.
• Strong understanding of safety practices in an operational workplace.
• Proven ability to plan manpower and manage performance to meet targets.

Responsibilities

• Lead and motivate a large operational team to achieve performance and productivity targets.
• Oversee daily Sort Centre processes, ensuring safe and efficient operation.
• Plan manpower in line with forecasts, workloads and daily arrivals.
• Monitor KPIs and identify opportunities to improve efficiency.
• Communicate effectively and drive continuous improvement initiatives.
• Ensure correct operating methods and procedures are followed at all times.
• Maintain high standards of health & safety and quality checks.
• Support the Sort Centre Manager and provide cover for related duties.

Skills

Team leadership

People management

Health & safety awareness

Manpower planning

Performance management

Communication

Continuous improvement

Decision making under pressure

Job description

Sort Centre Supervisor

Salary- £ 27,560.04

Hours – 40 p/week

Work Pattern Mon-Fri

Shift Time – 5am-1.30pm

Join Evri Premium

You may have seen that DHL eCommerce UK is now part of the Evri Group, bringing the two businesses together as part of the UK's premier parcel delivery company.

This opportunity will be joining Evri Premium – a network of DHL, which is being launched during 2026.

As we continue our transition to the new Evri Premium brand, you may still see DHL branding at our Runcorn site and work alongside colleagues using DHL systems and email addresses.

We are now looking for an experienced and motivated Sort Centre Supervisor to join our team in Runcorn.

This is a hands‑on leadership role where you will oversee the day‑to‑day operation of the Sort Centre, lead and motivate a large operational team and ensure we consistently deliver against our safety, quality, service and productivity targets.

What You'll Be Doing

As Sort Centre Supervisor, you will:

• Lead, manage and motivate a large operational team, ensuring performance and productivity targets are achieved.

• Oversee daily Sort Centre processes and ensure the operation runs safely and efficiently.

• Plan manpower in line with forecasts, workloads and daily arrivals.

• Monitor performance against agreed KPIs and identify opportunities to improve efficiency.

• Communicate effectively with your team and encourage involvement in continuous improvement initiatives.

• Ensure correct operating methods and working practices are followed at all times.

• Maintain high standards of Health & Safety and ensure operations under your control are carried out safely.

• Ensure all required quality checks are completed in line with company processes and procedures.

• Monitor and maintain Quality of Service for our customers, escalating and reporting issues where required.

• Identify training and development needs within the team and support employees in developing their skills.

• Manage attendance and conduct processes in line with company policy.

• Ensure equipment is maintained appropriately and any faults or issues are reported through the correct channels.

• Support the Sort Centre Manager across all aspects of mail and parcel production.

• Support our International operation and provide cover for relevant duties when required.

• Ensure required operational reports and administration are completed accurately and on time.

• Maintain high standards of housekeeping throughout the Sort Centre.

• Support remedial charge and non-compliance processes, ensuring appropriate evidence and documentation is completed and escalated.

• Share best practice, coach team members and ensure resources are used effectively in line with operational requirements.

What We're Looking For

We're looking for someone who is confident leading people within a busy, fast‑paced operational environment.

You'll be organised, approachable and able to balance the needs of your team with the demands of the operation.

You'll ideally have:

• Previous supervisory or team leadership experience, preferably within logistics, warehousing, distribution or a similar operational environment.

• Experience managing and motivating teams to achieve performance targets.

• A strong understanding of Health & Safety within an operational workplace.

• Good organisational and manpower planning skills.

• Confidence managing performance, attendance and conduct.

• Strong communication and people‑management skills.

• The ability to remain calm and make effective decisions in a fast‑moving environment.

• A continuous‑improvement mindset and the confidence to identify opportunities to improve processes and performance.

Why Join Us?

This is an exciting time to join us as we bring together the strengths and experience of DHL eCommerce UK and Evri.

You'll have the opportunity to play an important part in the day‑to‑day success of our Runcorn Sort Centre, leading a team and helping us deliver a safe, efficient and high‑quality service for our customers.

If you're an experienced operational leader looking for your next opportunity, we'd love to hear from you.