Sophis Support Specialist - Application Support

TN United Kingdom; London; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

An established industry player is seeking a Sophis Support Specialist to enhance their application support team. This role involves providing critical support for trading and back-office platforms, ensuring seamless operation and client satisfaction. The ideal candidate will possess a strong understanding of portfolio and risk management, with a solid background in various operating systems and databases. This innovative firm offers a hybrid working environment, competitive salary, and opportunities for professional growth in a fast-paced setting. Join a team where your skills can make a significant impact on the financial services landscape.

Benefits

Discretionary bonus

Private medical benefits

Opportunities for upskilling

Hybrid working - 2 days on site

Qualifications

• Solid background in trading and back-office platforms.
• Experience in financial services with strong documentation skills.

Responsibilities

• Provide support for trading and back-office platforms to clients.
• Manage vendor system upgrades and technical onboarding.

Skills

Sophis

SQL

PostgreSQL

MongoDB

Oracle

PowerShell

Python

Windows OS

Linux/Unix OS

ITIL

Job description

Social network you want to login/join with:

Sophis Support Specialist - Application Support, London

Client:

Page Personnel

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

046e8ca615f8

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

• Must have exposure to Sophis
• Must have IT experience in all trading and back-office platforms

About Our Client

This client is a global financial services platform.

Job Responsibilities

• Provide support for all trading and back-office platforms offered by the organization to both internal and external clients.
• Have a strong understanding of Sophis - portfolio management and risk management for equity and equity derivatives trading.
• Support business users, offering second- and third-line support.
• Knowledge of scripting languages (PowerShell, Python, etc.).
• Manage new system analysis and implementation.
• Liaise between technology department and business groups to communicate system changes.
• Maintain process and trading system documentation to a high standard.
• Prioritize active tasks through workflow management.
• Manage vendor system upgrades and implementations.
• Coordinate exchange relationships and project manage mandatory upgrades.
• Oversee technical client onboarding.
• Complete exchange reporting and compliance audits.
• Handle client technical requirements within the technology department.
• Generate monthly transactional and volume reports across all systems.

The Successful Candidate

Required competencies, skills, and experience include:

• Solid background in Windows, Linux/Unix OS, and experience with SQL, PostgreSQL, MongoDB, or Oracle.
• Ability to work under demanding conditions with a calm demeanor.
• Deep understanding of Sophis - portfolio management and risk management for equity and equity derivatives trading.
• Experience in a financial services environment, ideally in finance.
• Teamwork skills in a dynamic environment.
• Knowledge of ITIL and change management processes.
• Excellent documentation, communication, and organizational skills.
• Ability to build strong relationships with application development teams and business sponsors.
• Knowledge of trading/clearing/operational processes in settlement of futures and OTC.
• Experience with exchange and vendor management.
• Support experience with Fix Messaging protocol is advantageous.
• Knowledge of market connectivity protocols for global derivative, commodity, cash, and equity markets.
• Experience onboarding new APIs and systems technically.

What's on Offer

This role offers:

• Up to £85,000 per annum
• A discretionary bonus
• Hybrid working - 2 days on site
• Private medical and other benefits
• Opportunities for upskilling and long-term development in a fast-paced, growing organization