Solutions Sales Executive II

Diligent; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Flexible work environment

Health benefits

Wellness programs

Generous time off

Job summary

Diligent is seeking a Solutions Sales Executive II to join our hybrid team in London. You will bring deep knowledge of Ethics & Compliance products, especially Whistleblowing, Compliance training and Policy Management, and help customers address business and compliance challenges.

The role is an individual contributor position working closely with Account Executives through the sales cycle. You will share knowledge with peers to strengthen solution understanding across the team and drive revenue

Qualifications

• Experience selling Ethics & Compliance, Third Party Risk Management, or Due Diligence solutions.
• Ability to support or manage complex sales cycles in multi-stakeholder deals.
• Strong relationship-building with stakeholders at all levels.
• Continuous learning mindset about product, industry and customers.
• Clear, confident communication and presentation skills to influence with insight.

Responsibilities

• Demonstrates strong technical and domain knowledge of Ethics & Compliance products.
• Uses a solution-selling approach to understand needs and position solutions.
• Drives prospect engagement and supports opportunity creation and progression.
• Partners with Sales on proposals, presentations and sales materials.
• Maintains CRM records, forecasts and reporting on pipeline and deals.
• Develops understanding of competitive landscape and industry trends.

Skills

Ethics & Compliance sales

Complex sales cycles

Relationship building

Continuous learning

Clear communication & presentation

Curiosity & empathy

Self-motivated & results-driven

Job description

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

A Day in the Life

The Solutions Sales Executive II is a strong solution specialist with deep working knowledge of Diligent’s Ethics & Compliance products, with a particular focus on Whistleblowing solutions, Compliance training and Policy Management. This role supports revenue growth by understanding customer needs, positioning the right solutions, and helping customers address specific business and compliance challenges.

This is an individual contributor role that involves engaging directly with customers, supporting opportunities, and partnering closely with Account Executives throughout the sales cycle. As a trusted solution partner, the Solutions Sales Executive II provides product and domain expertise during discovery, demos, and solution discussions, helping to influence buying decisions. The role also includes sharing knowledge with peers to help strengthen overall solution understanding across the sales organisation.

This position suits a commercially minded, collaborative seller who is comfortable operating in a solution-led environment, influencing outcomes, and consistently delivering results while living Diligent’s values.

Key Responsibilities

• Demonstrates strong technical and domain knowledge of Diligent’s Ethics & Compliance products and solutions.
• Applies sound judgment, product expertise, and analytical thinking to recommend solutions for customer challenges, including more complex use cases with guidance where needed.
• Uses a solution-selling approach to understand customer needs and position solutions within the Diligent One Platform.
• Drives high levels of prospect engagement and satisfaction through proactive outreach, relevant insights, and timely follow-ups to support opportunity creation and progression.
• Partners with the Sales team on account planning, proposals, presentations, and other sales materials that clearly articulate solution value and technical capabilities.
• Effectively utilises sales tools to prospect, support pipeline generation, schedule meetings, improve win rates, and contribute to bookings.
• Maintains accurate CRM records, forecasts, and regular reporting on pipeline and closed deals.
• Develops an understanding of the competitive landscape, customer priorities, and industry trends to support account and opportunity strategy.

Required Experience / Skills

• Experience selling Ethics & Compliance, Third Party Risk Management, or Due Diligence solutions is preferred.
• Experience supporting or managing complex sales cycles and contributing to larger, multi-stakeholder deals.
• Strong relationship-building skills with the ability to engage stakeholders across different levels of an organisation.
• A continuous learning mindset with interest in developing deeper product, industry, and customer knowledge.
• Clear, confident communication and presentation skills with the ability to influence through insight rather than authority.
• High curiosity and empathy, with strong questioning and listening skills to understand customer context and challenges.
• Self-motivated, results-oriented, and comfortable working in a fast-paced, evolving environment.

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients. We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs. (among others) Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability –to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.