Solutions Engineer (Pre-Sales)

Global Trade Plaza; United Kingdom; Remote; GBP 80,000 - 100,000; Full time

Job summary

Join a dynamic team at an innovative firm focused on revolutionizing streaming data. As a Solutions Engineer, you will play a pivotal role in showcasing cutting-edge technology to potential clients, helping them understand the power of the Redpanda platform. Your expertise will guide customers through technical challenges, ensuring they see the value in our solutions. With a collaborative spirit and a passion for solving complex problems, you'll work closely with sales and engineering teams to deliver exceptional customer experiences. This is a unique opportunity to be part of a fast-paced, fully remote organization that values trust and transparency in its culture.

Qualifications

• 3-8+ years of experience in leading presentations and developing solution architectures.
• Strong understanding of modern infrastructure and streaming technologies.

Responsibilities

• Work with sales to introduce Redpanda to potential customers.
• Lead product briefings and build proof-of-concepts.

Skills

Presentations

Solution Architectures

Technical Problem Solving

Kubernetes

Cloud Technologies (AWS, GCP)

Relationship Building

Technical Demonstrations

Tools

Apache Kafka

Linux

C++/Python/Java/Go

Job description

We are a team of doers, seasoned engineers, hackers and builders, working on the future of streaming data.

Funded by premier investors including GV and Lightspeed, Redpanda is building the streaming data platform for developers. We’re evolving streaming beyond the Apache Kafka protocol into a unified “engine of record” that delivers a categorical reduction in complexity, wicked-fast performance, onboard Wasm transforms, and transparent tiered storage that gives consumers access to both real-time and historical data from a single API.

About the Role:

Come and join our rapidly growing Solutions Engineer team! As a Solutions Engineer, you will help qualify and close opportunities with customers and partners and provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations.

You Will:

• Work alongside the sales team to introduce Redpanda to our potential customers.
• Lead product and solution briefings, build proof-of-concepts (POC), run live product demos, and prototype Redpanda integrations.
• Partner with Redpanda product management, engineering and support teams to solve customer challenges and improve customer experience.
• Identify and address customers' key technical objections and develop the strategies to address those blockers to adoption.

You Have:

• 3-8+ years of prior experience leading presentations, collecting requirements, developing solution architectures, and teaching prospective users or project teams how to use software similar to Redpanda.
• Passion for working on complex technical problems and have a strong understanding of modern infrastructure and streaming technologies (Kafka ecosystem preferred).
• Strong ability to build relationships with our partners, customers, and open-source users.
• Experience demonstrating technical concepts, including presenting and whiteboarding.
• Collaborative spirit and enjoy making sure each team gets customer feedback to provide great customer experience.
• Flexibility to travel to meet customers, attend events or conferences or wherever the work takes you.
• Experience with Kubernetes.
• Knowledge of different cloud vendors, for example, AWS and GCP.
• Experience working with enterprise accounts.

Redpanda is used by Fortune 1000 enterprises pushing hundreds of terabytes a day, as well as by the solo dev prototyping a React application on her laptop. Think of it as a streaming data API platform that scales with you from the smallest projects to petabytes of data distributed across the globe. Join Redpanda if you’d enjoy being part of a fast-moving, 100% remote organization with team members around the globe and a culture based on trust, transparency, communication, and kindness.

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