Solutions Engineer

Zelt; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An innovative firm is seeking a Solutions Engineer to enhance customer experiences through AI and automation. In this full-time role, you will support clients by integrating software solutions and providing consulting services, all while working in a vibrant office environment in London. This position offers a unique opportunity to engage with cutting-edge technology and contribute to the automation of people operations across various functions. If you are passionate about technology and customer support, this role is perfect for you!

Qualifications

• Experience in customer support with strong communication skills.
• Proficient in problem-solving and analytical thinking.

Responsibilities

• Support customers using AI and automation for seamless integration.
• Provide consulting services and assist in presales activities.

Skills

Customer Support

AI Enthusiasm

Problem-Solving

Analytical Skills

Communication Skills

Presentation Skills

SaaS Experience

Software Integration

Education

Bachelor's Degree

Job description

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Base pay range

This range is provided by Zelt. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Company Description

Zelt is a next-generation platform for people operations that enables enterprises to manage their workforce across the employee lifecycle in a single system. The platform simplifies and automates people processes across HR, Finance, and IT functions with a range of applications like onboarding, holidays, payroll, expenses, reviews, and asset tracking.

Role Description

This is a full-time on-site role for a Solutions Engineer at Zelt, based in our sun-filled office in London. The Solutions Engineer will be responsible for supporting customers on an ongoing basis using AI and automations, integrating software solutions, providing consulting services, sales support, presales activities, and ensuring seamless system integration.

Qualifications

• Previous Customer Support experience
• AI enthusiast
• Excellent problem-solving and analytical skills
• Excellent communication and presentation skills
• Experience with SaaS, IT systems, and software integration
• Bachelor's degree

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting

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