Solutions Delivery Manager - Integrations & Programs

Socotra, Inc.; Salford; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Bonuses

Private medical insurance

Life insurance

Disability insurance

Paid time off

Parental leave

Job summary

Versori in Manchester, now part of Avalara, seeks a Technical Delivery Manager with a strong delivery and project management background and solid systems integration knowledge.

You will own end-to-end delivery for client integration projects, lead a team of Solutions Engineers, gather requirements, demonstrate the platform to clients, resolve blockers, and report progress to the COO and stakeholders.

Qualifications

• Minimum of 2 years' experience in technical delivery, project management, or a related role.
• Good understanding of how software systems and integrations work.
• Ability to quickly learn and apply new technical concepts.
• Strong organisational skills, with the ability to manage multiple concurrent projects.
• Excellent stakeholder management and client-facing communication skills.
• A technical background, or demonstrable strong technical knowledge, is required.

Responsibilities

• Technical Project Delivery: Own end-to-end delivery of client integration projects, ensuring solutions are delivered on time, within scope and to a high technical standard.
• Team Coordination: Manage and coordinate software development and solutions engineering resource to deliver against agreed project plans.
• Requirements Gathering: Lead requirements-gathering sessions with clients, translating business needs into clear, actionable technical delivery plans.
• Client Demonstrations: Conduct client-facing demonstrations of Versori's integration platform, clearly articulating its capabilities and business value.
• Issue Triage & Resolution: Act as first point of escalation for delivery blockers, resolving issues directly with Solutions Engineers and escalating complex cases to a Solution Architect where required.
• Progress Tracking & Reporting: Track delivery progress against plan, reporting regularly to the COO and providing clear updates to internal and external stakeholders.
• Stakeholder Management: Manage clients as key stakeholders throughout the delivery lifecycle, ensuring their needs and expectations are understood and met.
• Team Management: Line-manage a team of in house Solutions Engineers, including workload planning and day-to-day support.

Skills

Technical delivery

Project management

Stakeholder management

Client-facing communication

Team management

Learning new concepts

Organisational skills

Software integrations

Tools

iPaaS

Integration platform

B2B SaaS

Job description

Versori in Manchester, now part of Avalara, seeks a Technical Delivery Manager with a strong delivery and project management background and solid systems integration knowledge.

You will own end-to-end delivery for client integration projects, lead a team of Solutions Engineers, gather requirements, demonstrate the platform to clients, resolve blockers, and report progress to the COO and stakeholders.