Client-Facing Integration Delivery Lead

avalara; Salford; On-site; GBP 60,000 - 90,000; Full time

Job summary

Avalara, the tax compliance automation leader, has acquired Versori in Manchester. We are seeking a Technical Delivery Manager to own end-to-end delivery of client integration projects across our iPaaS platform and related B2B SaaS offerings.

You will line-manage a team of Solutions Engineers, coordinate cross-functional delivery, gather requirements, demonstrate solutions to clients, and report progress to executives, ensuring high-quality technical delivery.

Qualifications

• Minimum of 2 years' experience in technical delivery, project management, or a related role.
• Good understanding of how software systems and integrations work.
• Ability to quickly learn and apply new technical concepts.
• Strong organisational skills, with the ability to manage multiple concurrent projects.
• Excellent stakeholder management and client-facing communication skills.
• A technical background, or demonstrable strong technical knowledge, is required.

Responsibilities

• Technical Project Delivery: Own end-to-end delivery of client integration projects, ensuring solutions are delivered on time, within scope and to a high technical standard.
• Team Coordination: Manage and coordinate software development and solutions engineering resource to deliver against agreed project plans.
• Requirements Gathering: Lead requirements-gathering sessions with clients, translating business needs into clear, actionable technical delivery plans.
• Client Demonstrations: Conduct client-facing demonstrations of Versori's integration platform, clearly articulating its capabilities and business value.
• Issue Triage & Resolution: Act as first point of escalation for delivery blockers, resolving issues directly with Solutions Engineers and escalating complex cases to a Solution Architect where required.
• Progress Tracking & Reporting: Track delivery progress against plan, reporting regularly to the COO and providing clear updates to internal and external stakeholders.
• Stakeholder Management: Manage clients as key stakeholders throughout the delivery lifecycle, ensuring their needs and expectations are understood and met.
• Team Management: Line-manage a team of in house Solutions Engineers, including workload planning and day-to-day support.

Skills

Technical delivery

Project management

Software integrations

Stakeholder management

Learning agility

Team leadership

Job description

Avalara, the tax compliance automation leader, has acquired Versori in Manchester. We are seeking a Technical Delivery Manager to own end-to-end delivery of client integration projects across our iPaaS platform and related B2B SaaS offerings.

You will line-manage a team of Solutions Engineers, coordinate cross-functional delivery, gather requirements, demonstrate solutions to clients, and report progress to executives, ensuring high-quality technical delivery.