Senior Integration Delivery Lead

Avalara, Inc.; Salford; On-site; GBP 60,000 - 90,000; Full time

Job summary

Avalara, Inc. is seeking a Technical Delivery Manager to lead end-to-end client integration projects within our enhanced Manchester-based platform portfolio.

You will own delivery from kick-off through go-live, coordinating solutions engineers and offshore/remote teams as needed, and ensuring high technical standards. You will gather requirements with clients, demonstrate capabilities, triage issues, and provide clear progress updates to stakeholders including the COO.

Qualifications

• Minimum of 2 years' experience in technical delivery, project management, or a related role.
• Good understanding of how software systems and integrations work.
• Ability to quickly learn and apply new technical concepts.
• Strong organisational skills, with the ability to manage multiple concurrent projects.
• Excellent stakeholder management and client-facing communication skills.
• A technical background, or demonstrable strong technical knowledge, is required.

Responsibilities

• Technical Project Delivery: Own end-to-end delivery of client integration projects, ensuring solutions are delivered on time, within scope and to a high technical standard.
• Team Coordination: Manage and coordinate software development and solutions engineering resource to deliver against agreed project plans.
• Requirements Gathering: Lead requirements-gathering sessions with clients, translating business needs into clear, actionable technical delivery plans.
• Client Demonstrations: Conduct client-facing demonstrations of Versori's integration platform, clearly articulating its capabilities and business value.
• Issue Triage & Resolution: Act as first point of escalation for delivery blockers, resolving issues directly with Solutions Engineers and escalating complex cases to a Solution Architect where required.
• Progress Tracking & Reporting: Track delivery progress against plan, reporting regularly to the COO and providing clear updates to internal and external stakeholders.
• Stakeholder Management: Manage clients as key stakeholders throughout the delivery lifecycle, ensuring their needs and expectations are understood and met.
• Team Management: Line-manage a team of in house Solutions Engineers, including workload planning and day-to-day support.

Skills

Technical Delivery

Project Management

Software Integrations

Stakeholder Management

Client Communication

Learning Agility

Technical Background

Distributed/Offshore Teams

iPaaS / Integration

Job description

Avalara, Inc. is seeking a Technical Delivery Manager to lead end-to-end client integration projects within our enhanced Manchester-based platform portfolio.

You will own delivery from kick-off through go-live, coordinating solutions engineers and offshore/remote teams as needed, and ensuring high technical standards. You will gather requirements with clients, demonstrate capabilities, triage issues, and provide clear progress updates to stakeholders including the COO.