Solutions Consultant

Harri; Greater London; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Global environment

Collaborative team

Job summary

Harri seeks a Solutions Consultant to help operators in the UK unlock value from our platform. You will support sales with deep product knowledge, run compelling demonstrations, and build long-term relationships.

Based in our London office, you will collaborate with Product, Engineering, and Customer Success teams to translate customer needs into actionable solutions and contribute to the growth of Harri's recurring revenue.

Qualifications

• Experience with SaaS platforms and cloud-based tech.
• Ability to tailor product demonstrations to diverse stakeholders.
• Strong communication and presentation skills for executive audiences.

Responsibilities

• Partner with Sales to conduct discovery calls and tailor demonstrations.
• Lead engaging, value-driven product demonstrations for executives, IT, and end users.
• Design and configure solutions aligned with customer needs and technical requirements.
• Act as a trusted advisor with industry insights and best practices.

Skills

SaaS solutions

API integration

Solution demonstrations

Sales collaboration

Customer relationship management

Job description

About Harri

Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management, and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand. If you're a builder, or problem solver, and love the fast pace of a startup, it's time to meet the Harri family.

What You'll Be Doing

At Harri, we thrive when our people thrive. As a Solutions Consultant, you are driven by that same philosophy - helping operators worldwide unlock the value of our products and solutions while fostering long-term relationships. You will be a leading force that fuels our growing prospect relationships in our U.K. market. In this role, you will help enable prospects & customers to evaluate Harri's solutions and enable the organization to generate new recurring revenue. You do that by supporting sales efforts with extensive product knowledge, answering questions, and demonstrating product capabilities. This is a high-impact position requiring a proactive approach to building relationships with prospects and clients, demonstrating value, and collaborating across teams.

Your responsibilities will include:

• Partner with Sales Teams: Collaborate with Account Executives to conduct discovery calls, understand customer challenges, and tailor demonstrations to showcase how our solutions address business needs.
• Deliver Engaging Product Demonstrations: Lead compelling, value-driven product demonstrations tailored to various stakeholders, including executives, IT teams, and end users.
• Design & Configure Solutions: Work closely with prospects to understand their technical and operational requirements, configuring solutions that align with their needs.
• Act as a Trusted Advisor: Provide industry insights and guidance on best practices, positioning our platform as a strategic solution.
• Support Proposal & RFP Processes: Assist in the development of proposals, RFP responses, and proof of concept engagements to validate our solutions' fit.
• Collaborate with Cross-Functional Teams: Work with Product, Engineering, and Customer Success teams to relay customer feedback, contribute to roadmap discussions, and ensure a smooth post-sale transition.
• Stay Ahead of Industry Trends: Maintain knowledge of industry developments, competitive offerings, and emerging technologies to effectively position our solutions.

More About You: What Can You Bring?

The ideal candidate for this position is driven to help operators worldwide unlock value and build strong relationships. Most importantly - you are curious, courageous, and operate with conviction:

• Curiosity: You have a natural curiosity and are always eager to learn, ask questions, and uncover new insights to drive success.
• Courage: You possess the courage to take risks, challenge the status quo, and pursue bold opportunities, even in the face of uncertainty.
• Conviction: You operate with excellence, driven by a deep conviction to deliver results and uphold high standards in everything you do.

You will also possess:

• Strong understanding of SaaS solutions and cloud-based technologies.
• SaaS and API integration with HCM, Payroll, Benefits, and POS Systems.
• Excellent communication and presentation skills with the ability to engage both technical and business audiences.
• Proven ability to manage multiple customer engagements simultaneously.
• Experience working with People Technology systems.
• Ability to translate complex technical concepts into clear business value.
• A passion for problem-solving, customer success, and continuous learning.
• A background in hospitality, retail, or workforce management solutions is a plus.

When and Where You'll Be Doing It

This is a full-time position based out of our London office.

What Will You Get in Return?

Creating an environment which enables our people to thrive is crucial for us. Harri offers a comprehensive compensation structure designed to support you throughout your career here. You'll get:

• Competitive salary.
• The opportunity to drive critical projects for a high-growth, innovative company.
• Experience working in a fast-paced, global environment.
• A collaborative and supportive team environment.

Equity, Diversity, and Inclusion

We're committed to building diverse talent at Harri and believe our strengths as a team come from having many unique perspectives. We value a healthy, vibrant, and inclusive organization that encourages everyone to be themselves at work. We are committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities.

Please note this job description is not designed to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time.

Skills

• SaaS & API Integration / Technical Proficiency
• Strategic Communication & Presentation
• Sales Collaboration & Solutions Design