Solutions Architect

Gilbert Scott Associates Ltd; Greater London; Hybrid; GBP 95,000 - 100,000; Full time

Benefits offered by this job

30 days holiday

35 hours working week

Good pension

Job summary

Gilbert Scott Associates Ltd in London is seeking a CRM Solutions Architect (Dynamics 365) to own the architectural direction for a Dynamics 365 migration as part of a cloud-first programme. The role is based in central London with hybrid working (three days per week remote), collaborating with internal and vendor resources on case management, field service, and sales/marketing modules.

The candidate should bring a demonstrable multi‑organisational background in solutions architecture, deep

Qualifications

• Demonstrable multi-organisational background in solutions architecture.
• Well-versed in the Well-Architected Framework.
• Strong knowledge of Dynamics 365 including Case Management and Field Service.
• Experience with Power Platform technologies (Power Apps, Power Automate, Dataverse).
• Comfortable with Agile methodology and vendor management.

Responsibilities

• Take full architectural ownership of Dynamics on prem to Dynamics 365 migration.
• Lead case management, field service, and sales/marketing aspects via internal and vendor resources.
• Collaborate across teams to support cloud-first change programmes.
• Ensure governance, security, and performance considerations.

Skills

Architect

Architecture

Solutions Architect

Solutions Architecture

Dynamics 365

D365

Case Management

Field Service

Power Platform

Agile

Vendor Management

Job description

CRM Solutions Architect (Dynamics 365) required by a not-for-profit organisation in central London with hybrid working (three days per week remote) currently undertaking several technology led change projects and programmes including cloud first and improving both the colleague and customer experience.

Role – CRM Solutions Architect (Dynamics 365)

Location – Central London with hybrid working (three days per week remote)

Skills – Architect, Architecture, Solutions Architect, Solutions Architecture, Dynamics 365, D365, Case Management, Field Service, Power Platform, Agile, Vendor Management

Salary – £95,000 to £100,000 + benefits (30 days’ holiday, 35 hours working week, good pension)

To qualify the CRM Solutions Architect (Dynamics 365) will have a demonstrable, multi-organisational, background in solutions architecture, be well versed in the Well-Architected Framework, have an excellent understanding of Dynamics 365 (including Case Management and Field Service) and Power Platform technologies (Power Apps, Power Automate, Dataverse), be comfortable working with the Agile methodology, have strong vendor management experience and good collaboration, accountability, transparency and time management competencies.

The role is to take full architectural ownership of my clients Dynamics on prem to Dynamics 365 migration as part of a wider cloud first programme, to include case management, field service and sales and marketing via internal and vendor resource.

In return my client can offer a competitive salary and benefits and the opportunity to work with a large (c£1 billion revenue) not-for-profit organisation responsible for providing support within our communities, working on several technology led change projects and programmes including cloud first and improving both the colleague and customer experience.

Gilbert Scott Associates Ltd is an equal opportunities employment business and employment agency and welcomes applications from all candidates.