SolarWinds Solutions Engineer – ITSM & Security

Onyx-Conseil; West of England; On-site; GBP 65,000 - 110,000; Full time

Job summary

LA International is seeking a senior SolarWinds specialist to design, implement and manage complex monitoring solutions in a security-cleared environment. You will configure SolarWinds modules, integrate with ITSM, and deliver dashboards and health reports for enterprise operations.

The role involves configuring network and security devices, maintaining RBAC governance, and ensuring compliance with ITIL-aligned service management practices. A fixed-term project engagement is expected.

Qualifications

• Proven experience designing, configuring and implementing SolarWinds monitoring solutions in complex enterprise environments.
• Strong expertise in SolarWinds products including NPM, NCM, SAM, NTA, SRM and Orion Platform administration.
• Experience administering SolarWinds Service Desk (ITSM) including incident, request, asset, change and knowledge management processes.
• Experience integrating SolarWinds monitoring platforms with SolarWinds Service Desk and other ITSM solutions to support automated alerting, ticket creation, workflow management, and reporting.

Responsibilities

• Design, deploy and manage SolarWinds monitoring solutions across large enterprise environments.
• Configure and maintain SolarWinds Service Desk integration for automated alerting and ticket/workflow automation.
• Administer and configure network and security devices (Palo Alto, FortiGuard, Cisco) within SolarWinds context.
• Develop dashboards, service views and health reports to support IT operations and governance.

Skills

SolarWinds design/configuration/impl

NPM/NCM/SAM/NTA/SRM expertise

Orion Platform administration

ITSM integration and automation

RBAC governance in monitoring

ITIL-aligned service management

Tools

Palo Alto Panorama

FortiManager

Cisco Catalyst Centre/DNA Centre

Job description

LA International is seeking a senior SolarWinds specialist to design, implement and manage complex monitoring solutions in a security-cleared environment. You will configure SolarWinds modules, integrate with ITSM, and deliver dashboards and health reports for enterprise operations.

The role involves configuring network and security devices, maintaining RBAC governance, and ensuring compliance with ITIL-aligned service management practices. A fixed-term project engagement is expected.