Software Trainer — Pensions Tech & Client Adoption

Procentia - Pensions Software Solutions; West of England; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

25 days holiday

Buying and Selling holiday

Volunteer day

5% Employer contribution pension

Life Assurance

Private Medical Insurance

Employee Assistance Programme (EAP)

Health care cash plan

Tusker – Electric Car Leasing scheme

Job summary

Procentia is seeking an experienced training designer and delivery specialist to design, develop, deliver and continuously improve training programs across the IntelliSuite portfolio for both internal employees and external clients.

The role supports product adoption, onboarding and professional development through engaging learning experiences, including instructor-led sessions, eLearning, blended learning and practical exercises to build confidence using Procentia solutions.

Qualifications

• Experience delivering software, systems, application or technical training.
• Experience training both internal employees and external customers.
• Experience creating digital learning content using screen-recording, video-editing and presentation tools.
• Excellent presentation, facilitation and communication skills.
• Ability to explain complex technical concepts to audiences with varying levels of technical knowledge.
• Strong stakeholder engagement and relationship-building skills.
• Self-motivated, with excellent organisational and planning skills.

Responsibilities

• Deliver classroom, virtual, workshop and hands-on training programmes for Procentia employees and clients.
• Facilitate software training across the IntelliSuite product range, including functionality, workflows, configuration, reporting and troubleshooting.
• Develop, maintain and enhance instructor-led, eLearning, blended-learning and digital training content.
• Create learning materials including user guides, quick-reference guides, videos, simulations, knowledge articles and online learning resources.
• Provide coaching, mentoring and product-knowledge support to new hires and existing employees.

Skills

Software training

Internal & external training

Digital learning content

Presentation skills

Explain technical concepts

Stakeholder engagement

Organisational skills

Job description

Procentia is seeking an experienced training designer and delivery specialist to design, develop, deliver and continuously improve training programs across the IntelliSuite portfolio for both internal employees and external clients.

The role supports product adoption, onboarding and professional development through engaging learning experiences, including instructor-led sessions, eLearning, blended learning and practical exercises to build confidence using Procentia solutions.