Software Implementation Consultant - Healthcare

GK Recruitment; Wigan; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

Join a growing mission-driven startup as a Software Implementation Consultant in Healthcare in Wigan. You'll lead software onboarding for pharmacy clients, ensuring a smooth transition and offering training support. Ideal candidates have a strong background in healthcare tech and project management skills, aiming to enhance healthcare access through technology.

Benefits

Flexible work environment

Real career progression

Collaborative team atmosphere

Qualifications

• 3+ years experience in a healthcare technology, pharmacy tech, or digital health environment.
• Proven track record in software implementation, onboarding, or customer success.
• Exceptional communication, training, and presentation skills.

Responsibilities

• Lead and manage end-to-end onboarding for pharmacy clients.
• Configure software solutions tailored to client needs.
• Deliver effective training sessions to pharmacy staff.

Skills

Customer-centric

Communication

Project Management

Organisational

Training

Education

3+ years experience in healthcare technology

Tools

Pharmacy Management Systems

Job description

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Software Implementation Consultant - Healthcare, Wigan

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Client:

GK Recruitment

Location:

Wigan, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

13bd5542d0f8

Job Views:

13

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Description

• Do you like variety - no 2 days being the same
• Are you customer-centric, delivering training and support to customers
• Enjoy being in a small team, wearing loads of hats
• And like remote working from home, able to earn up to £45k+

We are seeking a Healthcare Solutions Implementation Specialist with a strong background in digital health platforms, software implementation, and customer onboarding.

You will play a vital role in ensuring a seamless transition for our pharmacy clients, from initial setup to go-live. If you have a flair for project management and operational efficiency, that’s a significant plus.

Key Responsibilities:

Lead and manage the end-to-end onboarding process for new clients (primarily pharmacies).

Configure and implement software solutions tailored to each client’s needs.

Deliver engaging and effective training sessions (remote and in-person) to pharmacy staff on using our health tech platform.

Act as the primary point of contact during onboarding and early-stage usage, ensuring high levels of customer satisfaction.

Collaborate with Product and Support teams to continuously improve onboarding materials, guides, and FAQs.

Identify areas of operational improvement in implementation workflows and suggest/drive changes.

Monitor client performance post-implementation and provide ongoing support or escalation where needed.

(Optional/Bonus) Assist with internal project management, operations planning, or client rollout scheduling.

Ideal Candidate:

3+ years experience in a healthcare technology, pharmacy tech, or digital health environment.

Proven track record in software implementation, onboarding, or customer success.

Strong understanding of the pharmacy sector, clinical workflows, or private healthcare services.

Exceptional communication, training, and presentation skills.

Comfortable working cross-functionally with tech, product, and support teams.

Self-starter with excellent organisational skills and the ability to manage multiple client rollouts.

Project management or operations experience is highly desirable (formal certification such as PMP or Prince2 is a plus but not required).

Bonus Skills:

Experience with pharmacy management systems (, EMIS, PharmOutcomes, Sonar, etc.).

Knowledge of clinical pathways or NHS/private service integration.

Experience creating SOPs, training materials, or client-facing documentation.

Why Join Us?

Be part of a growing, mission-driven startup improving healthcare access.

Work with a collaborative, high-performing team.

Opportunity to influence how healthcare technology is adopted across pharmacies.

Flexible work environment and real career progression.

To Apply:
Please send your CV and a short cover letter outlining your experience in software onboarding and healthcare technology.