Software Implementation Consultant

TN United Kingdom; Chester; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a skilled Software Implementation Consultant to join their dynamic team in Chester. This role involves implementing innovative cloud-based software solutions for clients in the recruitment sector. As a key point of contact, you will leverage your expertise to understand client needs, solve problems, and ensure a seamless implementation process. The ideal candidate will possess strong communication skills and a collaborative spirit, with a passion for delivering exceptional client service. If you thrive in a client-facing role and are eager to make a significant impact, this opportunity is perfect for you.

Qualifications

• Experience as an application software implementer in the recruitment industry.
• Strong communication and teamwork skills are essential.

Responsibilities

• Implement cloud-based software services for clients in the recruitment industry.
• Liaise with clients and support them during the implementation process.

Skills

Application Software Implementation

Communication Skills

Teamwork

Project Management

Client Liaison

Knowledge of Recruitment Industry

Tools

Microsoft Teams

Bullhorn CRM

Job description

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Software Implementation Consultant, Chester

Client: RSM

Location: Chester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: fc3951c570c8

Job Views: 16

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

About the role

We are looking to hire an experienced application software implementer, ideally with knowledge and experience in the recruitment industry. You will join our team of implementation consultants to implement our in-house developed cloud-based software solution for our clients. This is a client-facing role, so you will need to have a commercial approach with good communication skills.

About the job

You will be responsible for implementing cloud-based software services for new and existing clients in the recruitment industry. As the primary point of contact for clients, you will liaise with and support clients during the implementation process. You will facilitate knowledge transfer and apply your expertise to understand client requirements, solve problems, and address issues. You will work closely with clients and the implementation team, and liaise with the wider Sales, Account Management, Development, and Support teams when necessary. Occasionally, support for clients may be required on weekends, which will be scheduled at least 4 weeks in advance.

About the ideal candidate

The ideal candidate will be an experienced application software implementer with knowledge of the recruitment industry. They should demonstrate good communication and teamwork skills and a willingness to learn.

Requirements

• Experience as an application software implementer.
• Strong teamwork skills with the ability to share workload and tasks.
• Ability to manage multiple projects simultaneously.
• Effective verbal and written communication skills.
• Confidence in presenting remote (Microsoft Teams) training sessions to clients.
• Knowledge of the recruitment industry and related software (e.g., Payroll, Bullhorn CRM Front Office solutions).

Note: This job description reflects the current requirements of the role. Duties and responsibilities may change and will be reviewed and amended in consultation with the individual.