Software Engineering Support Assistant

3C Deutschland GmbH; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading company in data and technology is seeking a Software Engineering Support Assistant in London. This role focuses on supporting the Aperture Data Studio product, with responsibilities in build/release processes and technical customer support. Ideal for software engineering graduates or junior candidates, it offers excellent training opportunities in essential technical skills and a supportive working environment that promotes innovation.

Benefits

Flexible work environment

Discretionary bonus plan

Pension

Bupa healthcare

Sharesave scheme

25 days annual leave plus bank holidays

3 volunteering days

Qualifications

• Interested or experienced in software development, customer support, or product build/test process.
• Keen to learn and develop while providing great technical service.
• Familiarity with Java or another programming language.

Responsibilities

• Support the build/release process for Aperture Data Studio.
• Assist with technical support for users.

Skills

Software Development

Customer Support

Technical Skills

Java

Integrated Development Environment (IDE)

Job description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Experian Data Quality are looking for a new Software Engineering Support Assistant. You will focus on supporting our Aperture Data Studio product.

You will have two main responsibilities; help with the build/release process and assisting with technical support.

This is an ideal role for software engineering graduates or more junior people coming from a technical or product support background. We're looking for a passionate technologist who is interested in starting their career in Software, we will train the hires in the technologies needed.

Within this role, you will be in a pathway ideal for people trying to get into a software engineering or related career. You will learn and develop many technical core skills including: Devops experience, being able to understand code, working to a schedule, databases, internet communications, eventually leading up to the development of minor product components or utilities.

Qualifications

• Interested or experienced in software development, customer support or product build/test process, someone with core technical skills who is looking for a route into software development.
• Keen to learn and develop whilst providing a great technical service
• Technical background. Familiarity with Java or another language would help
• Experience using an integrated development environment (IDE).

Additional Information

Benefits include:-

• Flexible work environment, working hybrid or in the office if you prefer.
• Great compensation package and discretionary bonus plan
• Core benefits include pension, bupa healthcare, sharesave scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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