Soft FM Team Leader

Leeds and York Partnership NHS Foundation Trust; Leeds; Hybrid; GBP 25,000 - 45,000; Full time

Job summary

An established industry player in mental health services is seeking a dedicated individual to oversee the Soft FM team. This role is pivotal in enhancing service delivery across multiple sites, ensuring that both cleaning and catering services meet the highest standards. You will lead a team, manage resources, and foster relationships with key stakeholders, all while promoting a safe environment for service users. If you are passionate about making a difference and possess strong management skills, this opportunity is perfect for you. Join a supportive organization that values employee wellbeing and offers fantastic career development opportunities.

Benefits

27 - 33 days annual leave

Flexible working arrangements

NHS Pension Scheme

Career development opportunities

Employee wellbeing support

Exclusive discounts and payment schemes

Qualifications

• Experience in staff management and implementing change programmes.
• Knowledge of National Cleaning standards and PLACE assessments.

Responsibilities

• Supervise in-house teams delivering catering and cleaning services.
• Monitor service standards and manage performance effectively.

Skills

Staff management

Performance monitoring

Budget management

Health and Safety Audits

Communication

Relationship management

Technical qualifications

Education

ONC/OND in business management or technical subject

NVQ Level 4

Tools

Computer skills

Driving license

Job description

Are you looking for mental health jobs in Leeds, York or with one of our regional services operating across the country? We have a range of NHS Job opportunities, placements and specialities in our clinical, research, and professional support teams across Leeds and York.

At Leeds and York Partnership NHS Foundation Trust (LYPFT), we strive to provide high-quality mental health and learning disability services as an employer of choice. We can only achieve this by putting our staff and the people using our services at the centre of everything we do. This starts with the people we employ. We recruit based on values and qualifications (where required) and believe lived experience is an advantage. We look for potential, not perfection, and this means that together, we are as diverse as the communities we care for.

Simply put, we seek out people who care, act with integrity and have the right skills. We want to add to our incredible colleagues, students and volunteers who share these principles, with people like you, who find empathy comes easily and who treat everyone with respect without thinking. Search our latest jobs to start your journey with us.

All references should be directed through the Employers HR Department wherever possible to comply with NHS Check Standards. Please ensure that a HR address/email is provided for each referee named.

Job overview

The role will work closely with the Soft FM Service Manager to develop and innovate the service and develop the operational teams, implementing new technology and best practise across the Soft FM team.

The role is to have direct responsibility for the supervision of the in-house teams delivering catering and cleaning services. The role will work across a variety of estate contracts that include NHS Property Services and owned and leased estate where in-house services are provided.

The role will focus on effective management of in-house staff and associate sub-contractors including Window Cleaning, Laundry and Female Hygiene where communication and relationship management go hand in hand with performance management as the core focus of the role.

Main duties of the job

The role is part of a team providing cleaning and catering services alongside clinical services, planning and organising day to day service delivery across multiple sites within LYPFT.

• Driving to multiple sites to review and carry out all forms of management and assessments.
• Monitor the standard of services and support in delivering a cost-effective estate solution.
• Follow the Departmental Safety Policy.
• Support staff Health and Wellbeing within the direct report team.
• Develop relationships with key operational management colleagues to ensure a safe environment for our service users.

Undertake such other duties appropriate to the level and character of work as may be reasonably required within the Estates Department.

Working for our organisation

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.

Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

Detailed job description and main responsibilities

The role is part of a team providing cleaning and catering services working alongside clinical services, planning, and organising day to day service delivery.

To be responsible for ensuring the performance of the in-house teams. To manage resources appropriately and be responsible for the escalation of any issues to the Soft FM Service manager.

• To be responsible for arranging and completing Health and Safety Audits and Inspections in line with current Trust procedure, escalating any outstanding actions as appropriate.
• The role will monitor the standard of services and support in delivering a cost-effective estate solution.
• To follow the Departmental Safety Policy, particularly regarding approved Codes of Practice, Safe Systems of Work and Risk Assessments.
• To implement and comply with the Trust’s Quality Policy and Mission Statement.
• To follow the Trust’s Equalities Policies in relation to other staff, customers, and members of the Group, at a level appropriate to the post.
• To undertake such other duties appropriate to the level and character of work as may reasonably be required within the Estates Department.
• Actively show the agreed behaviors and values of the organisation and the team.

· Actively support staff Health & Wellbeing within the direct report team.

· Actively develop relationships with key operational management colleagues to ensure a safe environment for our service users.

Person specification

Qualification

• Qualification of ONC/OND (or equivalent) in a relevant business management or technical subject or associated working experience Technical or professional qualification relevant to service provision (NVQ 4)
• Qualification of clean driving license

Experience

• Demonstrable experience of, Staff management, Introducing and managing change programmes, Managing budgets ensuring compliance to Trust SFI’s, Managing costs and achieving targets Performance monitoring and management

Knowledge

• Knowledge of appropriate training relating to the National Cleaning standards.
• Knowledge of the Patient Led Assessment of the Care environment (PLACE).
• Can demonstrate continuous professional development and commitment to further development.
• Good computer skills.

Applications are welcomed from candidates who wish to apply for a position on the basis of a smarter (Hybrid) or flexible working arrangement – please contact the Recruitment Team if you have any queries regarding this in terms of your initial application.

Where candidates are successful at interview, flexible working arrangement requests will be taken into consideration and may be accommodated where the needs of the service allow.

Please note that from 1 st July 2018 , all new employees are required to subscribe to the DBS Update Service, DBS checks for volunteers remain free of charge.

LYPFT is committed to upholding its’ statutory responsibilities in relation to safeguarding adults and children. Please refer to job description for further information.

Patient Safety is a priority at LYPFT with a focus on system-based improvement and creating opportunities for learning. We will ensure compassionate engagement with all those involved in an incident and all incidents are met with a proportionate response.

LYPFT is a member of the Disability Confident scheme and is committed to providing a fully inclusive and accessible recruitment process.

As part of the Trust's commitment to its Gold Standard Armed Forces Covenant status, members of the Armed Forces Community are entitled to a guaranteed interview subject to meeting the role criteria.

We welcome applicants with lived experience of providing unpaid care and/or support to a family member or friend with a disability, health condition, frailty, mental health problem, addiction or other health needs.

Please note that the Trust reserves the right to close the vacancy before the closing date if a sufficient number of applications are received. It is in the candidates best interest to apply as soon as possible.