Social Work – Quality Assurance Manager

Sanctuary Personnel; Cardiff; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Permanent position

Professional development

Collaborative team

Flexible working

Health & wellbeing

Job summary

You will promote best practice, manage performance of social workers and support staff, and develop policy initiatives in partnership with regional safeguarding boards and training providers.

Qualifications

• Experience leading quality assurance in social care or public services.
• Strong knowledge of audit and compliance processes.
• Ability to engage with stakeholders across partner agencies.
• Proven leadership and team development skills.

Responsibilities

• Promote effective assessment, care planning and review while ensuring compliance with legislation and best practices.
• Lead QA audits and identify improvements across the directorate.
• Develop feedback loops with children, families and the workforce.

Skills

Quality assurance

Audit & compliance

Stakeholder engagement

People management

Job description

Job Title: Social Work – Quality Assurance Manager Specialism: Social Work / Quality Assurance Location: Cardiff, UK Salary: Competitive Type: Permanent, full-time

Are you ready to make a real impact in the world of social work? We are looking for an exceptional individual to step into the role of Social Work – Quality Assurance Manager in Cardiff, UK. This exciting opportunity is the perfect fit for someone who excels at championing high standards and driving improvements within social services. You’ll be working in a vibrant and dynamic city known for its rich culture and friendly community. As a permanent, full-time position with a competitive salary, this role offers not only stability but also the chance to work with a dedicated team in an organisation that truly values its employees. Join us and be part of a forward-thinking environment where your contributions truly matter.

Perks and benefits

• Permanent job: Say goodbye to uncertainty with a permanent position that offers stability and room for growth.
• Professional development: Take advantage of advanced training opportunities to enhance your skills and expertise.
• Collaborative environment: Work with a team of experienced and supportive colleagues dedicated to making a difference.
• Flexible working arrangements: Enjoy work-life balance with the flexibility to work from various locations as needed.
• Health and wellbeing initiatives: Benefit from programmes aimed at supporting your physical and mental well-being.

What you will do

• Actively promote effective assessment, care planning, intervention, and review for children in need of care and support, ensuring compliance with legislation and best practices.
• Support and promote a best practice culture within the directorate, raising expectations for high standards across the workforce.
• Develop user feedback processes to keep children, young people, and families at the heart of the directorate’s activities, incorporating feedback into service developments.
• Monitor and manage the performance and development of social workers and support staff in partnership with team managers.
• Conduct thorough quality assurance audits, identifying good practices and areas for improvement, and recommend enhancements.
• Foster dissemination of good practices across the workforce in collaboration with team managers.
• Provide expert knowledge and leadership on social care matters, working with various stakeholders to resolve policy and practice issues.
• Develop and implement new policy initiatives and respond to service needs in collaboration with regional safeguarding boards and training providers.
• Deliver analysis and interpretation of audit information to various audiences, contributing to the Regional Safeguarding Board.
• Promote strengths-based frameworks and contribute to service planning and development.
• Represent Social Services in multi-agency forums and ensure effective partnership working.
• Conduct research to support practice development and engage actively in continuous improvement activities.

Cardiff isn’t just a fantastic place to work; it’s a wonderful place to live. It’s a vibrant city brimming with cultural, recreational, and educational opportunities set against a backdrop of stunning natural beauty. Choose a career that offers both professional satisfaction and a great lifestyle in one of the UK’s most welcoming cities. Join us and see the difference your expertise can make.