Quality Assurance Lead — Social Services

Cyngor Caerdydd/Cardiff Council; Cardiff; Hybrid; GBP 48,000 - 64,000; Full time

Job summary

Cardiff Council's Social Services is seeking a Quality Assurance Manager to lead the implementation of a Quality Assurance and Audit Strategy for Children and Adult Services and ensure robust QA processes across the Directorate.

As Quality Assurance Manager you will join a committed team dedicated to providing care and support to the Citizens of Cardiff. This role suits an experienced social worker focused on continuous development and service improvement.

Qualifications

• Strong organisational skills and attention to detail.
• Experience of managing others.
• Ability to exercise a leadership and challenge function with team managers and social work practitioners.
• Ability to identify areas for policy and practice improvement and lead on their implementation.

Responsibilities

• Lead on the implementation of a Quality Assurance and Audit Strategy for Children and Adult Services.
• Establish Robust Quality Assurance Processes across the Directorate.
• Disseminate good practice across the workforce and raise expectations of high standards.
• Promote a ‘best practice first’ culture across the workforce.

Skills

Leadership

People management

Policy improvement

Attention to detail

Job description

Cardiff Council's Social Services is seeking a Quality Assurance Manager to lead the implementation of a Quality Assurance and Audit Strategy for Children and Adult Services and ensure robust QA processes across the Directorate.

As Quality Assurance Manager you will join a committed team dedicated to providing care and support to the Citizens of Cardiff. This role suits an experienced social worker focused on continuous development and service improvement.