Social Media & Public Relations Officer

ACS Global Consultants; Birmingham; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Fixed salary £33,400 per year

Hybrid work

37.5 hours per week

28 days holiday including bank hols

Job summary

ACS Global Consultants in Birmingham is seeking a communications graduate to own public relations and the five social media channels: TikTok, Facebook, Instagram, LinkedIn and YouTube. You will report to the Founder & Director with real responsibility from day one.

This is a hybrid role with office days in Birmingham for meetings and events, and home working at other times; travel to Birmingham for events will be regular.

Qualifications

• Bachelor's degree in Marketing, Communications, Public Relations, Journalism, Media, English, Business or a related subject is required.
• Strong written and spoken English (CEFR B2 or above) is essential.
• A portfolio or examples of work is expected (university projects, internships, freelance, personal work).
• Ability to plan workload, work independently from home, write for different audiences and present confidently.

Responsibilities

• Develop PR and communications plan aligned with business strategy and review quarterly.
• Plan messaging for students, parents, universities, schools, and education agents.
• Own content and PR calendar across five platforms; coordinate with events and announcements.
• Write, edit and distribute press releases to local, national and international media.
• Produce a quarterly newsletter for partners and education agents.
• Create social media copy and brief multimedia designer on visuals and video needs.
• Develop student success stories with written consent.
• Represent the company in meetings with partner universities, schools, and agents.
• Plan and lead presence at education fairs and outreach events.
• Handle media enquiries and maintain relationships with education journalists.

Skills

Strong written English

Portfolio of work

Independent workload planning

Public relations understanding

Education

Bachelor's degree in Marketing, Communications, PR, Journalism, Media, English, Business or related subject

Tools

Canva

Meta Business Suite

Google Analytics

Scheduling tools

Job description

ACS Global Consultants is an ICEF-registered international education consultancy (membership no. 6878), based in Acocks Green, Birmingham, since 2019. We place international students in universities in the UK, Canada, the USA and New Zealand, help UK-based graduates progress to universities across Europe, and run study pathways for students from the Gulf. We also offer document legalisation support.

\

The role

\

We're looking for a communications graduate to take ownership of our public relations and our five social media channels: TikTok, Facebook, Instagram, LinkedIn and YouTube. You'll report directly to the Founder & Director and have real responsibility from the start.

\

This is a hybrid role. You'll work from our Birmingham office when needed, including for meetings, events and team planning, and from home at other times. Because the role includes events and face-to-face meetings, you'll need to be able to travel to Birmingham regularly.

\

What you'll do

\

\
• Meet regularly with the Director to discuss business strategy, services and target audiences, and turn these into a written PR and communications plan that is reviewed each quarter.
\
• Plan messaging for each of our audiences: students and parents, partner universities, schools and sixth form colleges, and education agents.
\
• Own the content and PR calendar across all five platforms, timed around university intakes, partner announcements and events.
\
• Write, edit and distribute press releases to local, national and international media on new university partnerships, service launches and company milestones.
\
• Produce a quarterly newsletter for partner universities, schools and education agents.
\
• Write social media copy for each platform, and brief our multimedia designer on the visuals and video each piece needs.
\
• Develop student success stories, with each student's written consent.
\
• Represent the company in meetings and presentations with partner universities, schools, colleges and agents.
\
• Plan and lead our presence at education fairs, school and college outreach events and partner events.
\
• Handle media enquiries and build relationships with education journalists and local media.
\
• Manage our online reputation by monitoring reviews, comments and mentions and responding to them.
\
• Set up and use analytics and monitoring tools, and produce a monthly report for the Director on reach, engagement, media coverage and enquiry sources, with recommendations.
\
• This role does not involve advising students on courses or applications, and it has no sales targets.
\

\

What we offer

\

\
• £33,400 per year basic salary
\
• 28 days' holiday including bank holidays
\
• Permanent, full-time contract, Monday to Friday, 37.5 hours per week
\
• A direct reporting line to the company founder
\

\

Recent graduates are welcome to apply.

\

Essential-

\

\
• A bachelor's degree (or equivalent) in Marketing, Communications, Public Relations, Journalism, Media, English, Business or a related subject
\
• Strong written and spoken English (CEFR B2 or above)
\
• A portfolio or examples of your work. University projects, internships, freelance and personal work are all welcome.
\
• The ability to plan your own workload, work independently from home, write for different audiences and present confidently
\

\

Desirable-

\

\
• PR, communications or social media experience, paid or voluntary
\
• Arabic, Urdu, Hindi, Punjabi, German or Spanish
\
• An interest in international education
\
• Experience with Canva, Meta Business Suite, Google Analytics or scheduling tools
\

\

ACS Global Consultants is an equal opportunities employer. We welcome applications from everyone and make decisions on merit, without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. Please tell us if you need any adjustments during the application process.