Social Media Assistant (UK)

QVC; Greater London; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Employee assistance program

Parental leave

Paid volunteer hours

Company discounts

Job summary

QVC UK is seeking a Social Media Assistant to support paid and organic social campaigns across major platforms. You will help grow shoppable social channels, including TikTok Shop and YouTube Shop, while coordinating assets, outreach and performance reporting.

The role is hybrid, requiring two days on-site at Chiswick Park, West London, with a fast-paced, collaborative team and opportunities to advance within QVC’s dynamic digital marketing landscape.

Qualifications

• Experience with paid social campaigns and familiarity with major platforms.
• Strong writing skills for promotional copy and creative assets.
• Ability to analyse campaign performance and extract insights.
• Knowledge of social platform tools and basic analytics.

Responsibilities

• Plan, schedule and deploy paid and organic social campaigns across Facebook, Instagram, TikTok and YouTube.
• Assist with asset creation, copywriting and audience targeting for paid social ads.
• Monitor campaign performance and generate weekly/monthly reports with insights.
• Coordinate product information and live shopping activity on TikTok Shop and YouTube Shop.
• Support budget maintenance, PO processing and general campaign administration.
• Collaborate with cross-functional teams to maximise campaign visibility.

Skills

Paid social campaigns

Facebook Ads Manager

TikTok Ads

Campaign analytics

Creative writing

Organisational skills

Tools

Facebook Ads Manager

TikTok Ads Manager

YouTube Studio

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

• The Social Media Assistant supports QVC UK and the Digital and Social team, helping to deliver paid and organic social campaigns while supporting the growth of QVC’s shoppable social platforms, including TikTok Shop and YouTube Shop.
• This is an exciting opportunity to contribute to social commerce strategies, coordinate campaign activity and support the smooth running of a fast-paced, collaborative team. You will help deliver results with speed, build strong relationships and lead with agility, all of which are core competencies in QVC’s Leadership Model.

Where You'll Work

• This role is hybrid and will require you to be onsite at Chiswick Park, West London two days a week.

What You'll Do

• Support the planning, scheduling and deployment of paid and organic social campaigns across Facebook, Instagram, TikTok and YouTube.
• Assist with the creation and optimisation of paid social advertising, including asset management, copywriting and audience targeting.
• Monitor campaign performance, compile weekly and monthly reports, and provide actionable insights.
• Monitor QVC catalogues across TikTok Shop and YouTube Shop, checking stock, offers and product information.
• Support TikTok Shop activity, including live shopping, advertising campaigns, product updates, promotions, creators and affiliates.
• Coordinate product orders and send-outs for samples, shoots, competitions and paid campaign assets.
• Support finance processes, including purchase orders, invoicing and campaign budget maintenance.
• Manage tracked links, campaign documentation and general administration.
• Support the coordination of creators and affiliates through TikTok Affiliate Centre and Lark.
• Help manage live shopping events and content banking with the social and PCC teams.
• Research emerging paid social trends, platform updates and new advertising features.
• Collaborate with Digital and SEO teams to maximise campaign visibility and searchability.
• Contribute to cross-functional projects that drive innovation and customer engagement.

What You'll Bring

• Experience of, or a strong interest in, paid social media campaigns, including platforms such as Facebook Ads Manager and TikTok Ads.
• Knowledge of social media platforms, content management systems and campaign analytics.
• A creative mindset, with excellent promotional writing and communication skills.
• Strong organisational and administrative skills, with the ability to manage multiple projects and deadlines.
• Excellent attention to detail and an analytical approach to monitoring campaign performance.
• Strong collaboration skills and the ability to build effective relationships across teams.
• A self-motivated approach, with the ability to work independently and contribute positively within a fast-paced team.
• An interest in social commerce, live shopping, affiliate marketing and emerging digital platforms.

Disability Confident Scheme

QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.

Total Rewards

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.