Merchandising Administrator (UK)

QVC UK; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Employee assistance program

Parental leave

Job summary

QVC UK is seeking a Buying/Merchandising Administrator to provide essential administrative and supply chain support. The role is hybrid, requiring onsite presence at Chiswick Park, West London two days per week, with collaboration across Buying, Merchandising, and Supply Chain teams.

You will manage PO amendments, track critical path, and resolve supplier booking issues while maintaining accuracy and efficiency in day-to-day operations.

Qualifications

• Experience in buying, merchandising, supply chain, distribution or customer service.
• Capable of meeting tight deadlines in a fast-paced setting.
• Strong communication with suppliers and internal stakeholders.
• Proficient in Microsoft Word and Excel.
• Organised, detail-oriented and able to prioritise workload.
• Collaborative, flexible and results-focused.
• Knowledge of SAP would be beneficial.

Responsibilities

• ManagePO amendments through Supply Chain, ensuring changes are accurate and timely.
• Track order status and support critical path to meet delivery schedules.
• Review open PO reports and communicate actions with Buying, Shipping and Supply Chain.
• Act as a focal point for supplier booking issues and PO amendments.
• Provide wider admin support to Buying and Merchandising to run day-to-day operations.
• Collaborate with Assistant Buyers and stakeholders to review order status and critical path.
• Liaise with external suppliers and internal teams to resolve booking/delivery issues.
• Maintain high accuracy across administrative processes and updates.

Skills

Administration experience

Supply chain knowledge

Communication skills

Organisational skills

Team player

Tools

SAP

Microsoft Word

Microsoft Excel

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Buying/Merchandising Administrator supports QVC International, and provides critical administrative and supply chain support to help manage purchase order amendments, booking issues and product delivery timelines.

Where You'll Work

This role is hybrid and will require you to be onsite at Chiswick Park, West London two days a week.

What You'll Do

• Manage the process for purchase order amendments through Supply Chain, ensuring all required changes are submitted accurately and completed on time
• Support the management of the critical path by tracking order status, updating key information and helping to ensure products meet planned delivery and selling schedules
• Review open purchase order reports, identify issues that may impact available to sell dates, and communicate actions clearly with Buying, Shipping and Supply Chain teams
• Act as a key point of contact for supplier booking issues and required purchase order amendments, helping to resolve queries efficiently and professionally
• Provide wider administrative support to the Buying and Merchandising team to help ensure the smooth running of day-to-day operations
• Work closely with Assistant Buyers and internal stakeholders to review order status and maintain accurate critical path information
• Liaise with external suppliers and internal teams to support timely resolution of booking and delivery issues
• Maintain a high level of accuracy and attention to detail across all administrative processes and supply chain updates

What You'll Bring

• Previous administrative experience within a buying, merchandising, supply chain, distribution or customer service environment
• Good understanding of critical path management and experience of working to tight deadlines in a fast-paced setting
• Strong communication skills with experience of liaising effectively with suppliers and internal stakeholders
• High level of computer literacy, including strong working knowledge of Microsoft Word and Excel
• Excellent organisation skills, attention to detail and the ability to prioritise workload effectively
• A collaborative and flexible approach, with a positive team mindset and commitment to delivering results with accuracy and efficiency
• Knowledge of SAP would be beneficial

Disability Confident Scheme

Disability Confident Scheme QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form. Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.