Social Media Assistant (UK)

QVC Italia S.r.l.; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

QVC UK is seeking a Social Commerce Assistant to support paid and organic social campaigns and contribute to the growth of QVC's shoppable social platforms, including TikTok Shop and YouTube Shop.

You will help plan, schedule and deploy campaigns, monitor performance and provide insights, while coordinating with creators and affiliates and supporting live shopping events.

Qualifications

• Experience of, or a strong interest in, paid social media campaigns, including platforms such as Facebook Ads Manager and TikTok Ads.
• Knowledge of social media platforms, content management systems and campaign analytics.
• A creative mindset, with excellent promotional writing and communication skills.
• Strong organisational and administrative skills, with the ability to manage multiple projects and deadlines.
• Excellent attention to detail and an analytical approach to monitoring campaign performance.
• Strong collaboration skills and the ability to build effective relationships across teams.
• A self-motivated approach, with the ability to work independently and contribute positively within a fast-paced team.
• An interest in social commerce, live shopping, affiliate marketing and emerging digital platforms.

Responsibilities

• Support paid and organic social campaigns across Facebook, Instagram, TikTok and YouTube.
• Monitor campaign performance, compile weekly and monthly reports, and provide actionable insights.
• Coordinate product catalogues across TikTok Shop and YouTube Shop.
• Assist with asset management, copywriting and audience targeting for campaigns.
• Collaborate with Digital and SEO teams to maximise campaign visibility.

Skills

Paid social campaigns

Campaign analysis

Communication skills

Organisational skills

Tools

Facebook Ads Manager

TikTok Ads

TikTok Shop

YouTube Ads

Job description

• The Social Commerce Assistant supports QVC UK and the Digital and Social team, helping to deliver paid and organic social campaigns while supporting the growth of QVC's shoppable social platforms, including TikTok Shop and YouTube Shop.
• This is an exciting opportunity to contribute to social commerce strategies, coordinate campaign activity and support the smooth running of a fast-paced, collaborative team. You will help deliver results with speed, build strong relationships and lead with agility, all of which are core competencies in QVC's Leadership Model., Support the planning, scheduling and deployment of paid and organic social campaigns across Facebook, Instagram, TikTok and YouTube.
• Assist with the creation and optimisation of paid social advertising, including asset management, copywriting and audience targeting.
• Monitor campaign performance, compile weekly and monthly reports, and provide actionable insights.
• Monitor QVC catalogues across TikTok Shop and YouTube Shop, checking stock, offers and product information.
• Support TikTok Shop activity, including live shopping, advertising campaigns, product updates, promotions, creators and affiliates.
• Coordinate product orders and send-outs for samples, shoots, competitions and paid campaign assets.
• Support finance processes, including purchase orders, invoicing and campaign budget maintenance.
• Manage tracked links, campaign documentation and general administration.
• Support the coordination of creators and affiliates through TikTok Affiliate Centre and Lark.
• Help manage live shopping events and content banking with the social and PCC teams.
• Research emerging paid social trends, platform updates and new advertising features.
• Collaborate with Digital and SEO teams to maximise campaign visibility and searchability.
• Contribute to cross-functional projects that drive innovation and customer engagement.
• Experience of, or a strong interest in, paid social media campaigns, including platforms such as Facebook Ads Manager and TikTok Ads.
• Knowledge of social media platforms, content management systems and campaign analytics.
• A creative mindset, with excellent promotional writing and communication skills.
• Strong organisational and administrative skills, with the ability to manage multiple projects and deadlines.
• Excellent attention to detail and an analytical approach to monitoring campaign performance.
• Strong collaboration skills and the ability to build effective relationships across teams.
• A self-motivated approach, with the ability to work independently and contribute positively within a fast-paced team.
• An interest in social commerce, live shopping, affiliate marketing and emerging digital platforms.
• #LI-KH2 Disability Confident Scheme
• Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.
• Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
• In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.