Social Media and Content Manager

Ottolenghi HQ & Test Kitchen; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Ottolenghi HQ & Test Kitchen seeks a creative Social Media Manager to enhance digital presence. The role focuses on developing strategies, creating engaging content, and driving community interaction across various platforms. Ideal candidates are experienced in social media management, particularly within the food and lifestyle sectors, with a passion for innovative storytelling and community building.

Qualifications

• 2+ years’ experience in social media, ideally in food, hospitality, fashion or lifestyle.
• Proven ability to plan, produce and publish compelling content.
• Excellent writing and communication skills.

Responsibilities

• Develop and implement a comprehensive social media strategy.
• Lead the creation of engaging campaigns and content.
• Monitor and analyse performance across platforms.

Skills

Social Media Management

Content Creation

Community Engagement

Trend Analysis

Collaboration

Tools

TikTok Studio

CapCut

Adobe (editing features)

Job description

We’re here to stretch taste buds and imaginations - encouraging cooks and diners to try something new, to discover ingredients and flavours from around the world. Just like our food, our social media is designed to be joyous, innovative and inspiring.

We’re looking for a creative Social Media Manager to bring Ottolenghi’s digital presence to life. This role is responsible for capturing, planning, and implementing creative social strategies across platforms, ensuring each campaign resonates with our audience. You’ll focus on increasing brand awareness, expanding our social network, and driving community engagement, all while generating fresh, innovative ideas that elevate our brand’s presence and connect with our followers.

Key responsibilities:

• Develop and implement a comprehensive social media strategy to grow awareness, engagement, and community across platforms including Instagram, TikTok, Facebook, Pinterest, LinkedIn and YouTube.
• Lead the creation and development of engaging campaigns and creative content that aligns with Ottolenghi’s brand vision. Brief and collaborate with content creators to ensure high-quality, on-brand stills and video content optimized for each platform.
• Support content capture across Ottolenghi sites and events, contributing to the creation of stills and video content optimised for different platforms.
• Plan and maintain the social media calendar, ensuring consistent, timely posting while responding to trending topics and cultural moments.
• Collaborate with internal teams and external partners to deliver engaging campaigns, promotions and partnerships.
• Stay across trends, tools and emerging platforms to keep Ottolenghi’s content fresh and relevant.
• Lead community management - engaging with followers, responding to comments and messages in a timely, brand-appropriate manner, fostering meaningful interactions and relationships.
• Monitor and analyse performance across platforms using analytics tools, providing insight and optimising content accordingly.
• Support content capture and coverage at events and launches.

What we’re looking for:

• 2+ years’ experience in social media, ideally in food, hospitality, fashion or lifestyle

• Proven ability to plan, produce and publish compelling content across multiple platforms

• Confident in using tools like TikTok Studio, CapCut, and Instagram editing features (Adobe a plus)

• A strong grasp of tone, trends, and what makes content resonate

• Excellent writing and communication skills

• Organised and comfortable managing multiple projects at once

• Collaborative, proactive, and full of creative ideas

If you’re excited about food, content, and building community, and want to be part of a small, fast-moving team, we’d love to hear from you!