Social Inclusion Coordinator

Sanctuary Scotland Housing Association Limited; Felixstowe; On-site; GBP 10,000 - 11,000; Part time

Benefits offered by this job

Health and wellbeing support

Company-paid life insurance

Parental leave arrangements

Annual leave purchase scheme

Company-funded training

Flexible working options

Inclusive culture

Job summary

Sanctuary Scotland Housing Association Limited is seeking a part-time Social Inclusion Coordinator to join the Felixstowe service. The role involves admin support, coordinating meetings, helping customers access appointments, welcoming visitors and organizing activities from its Felixstowe location at 14 Montague Road, Felixstowe, IP11 7HF.

You will support a compassionate team working with people with mental health needs, with flexible hours (15 hours per week) at £13.21 per hour.

Qualifications

• Experience in a similar role and strong customer care skills.
• Ability to prioritise tasks and meet deadlines.
• Basic Microsoft Word and Excel skills.
• NVQ Level 2 in Health and Social Care or willingness to work towards it.
• Literacy and numeracy skills equivalent to GCSE Grade C in English and Maths.

Responsibilities

• Support the manager with day-to-day admin tasks.
• Run monthly house meetings and take minutes.
• Help customers attend appointments and access support.
• Welcome visitors and provide information to customers, staff and partners.
• Organise one-to-one and group activities, as well as events and celebrations.

Skills

Customer care

Prioritisation

MS Word

MS Excel

Communication skills

Education

NVQ Level 2 in Health and Social Care

GCSE English and Maths

Job description

Title: Social Inclusion Coordinator

Felixstowe, Suffolk, GB, IP11 7HF

Social Inclusion Coordinator

14 Montague Road, Felixstowe, Suffolk, IP11 7HF

£13.21 per hour

15 Hours per week

Turn everyday moments into something meaningful

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Social Inclusion Coordinator to our vibrant mental health service at 14 Montague Road, Felixstowe, Suffolk, IP11 7HF.

You’ll be part of a compassionate, community-focused team supporting people with mental health needs, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

Your role

• Support the manager with day-to-day admin tasks


• Run monthly house meetings and take minutes


• Help customers attend appointments and access support


• Welcome visitors and provide information to customers, staff and partners


• Organise one-to-one and group activities, as well as events and celebrations

Your skills

• Experience in a similar role and strong customer care skills


• Ability to prioritise tasks and meet deadlines


• Basic Microsoft Word and Excel skills


• NVQ Level 2 in Health and Social Care or willingness to work towards it


• Literacy and numeracy skills equivalent to GCSE Grade C in English and Maths

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

• Health and wellbeing support– including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling


• Company-paid life insurance


• Parental leave arrangementsandannual leave purchase scheme


• Company-funded trainingand ongoing career development opportunities


• Flexible working optionsand aninclusive culturewhere everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks


• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements


• Enhanced pay rates for additional hours, when available

Sanctuary Supported Living.

Before you apply

• We can only accept applications from individuals with the right to work in the UK. Sponsorship is not available for this vacancy.


• Internal candidates should apply via their internal careers account.

We work closely with the Home Office in order to prevent illegal working.

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