Social Housing Contracts Manager

Bioconsulteurope; Glasgow; On-site; GBP 52,000; Full time

Job summary

A leading company in social housing is seeking a Contracts Manager in Glasgow. The role involves overseeing financial performance, compliance, and client relationships across multiple locations. The successful candidate will demonstrate strong leadership skills and a proven background in contract management within the social housing sector.

Benefits

Company car or car allowance

Annual bonus scheme

25 days annual leave plus public holidays

Life insurance

Private medical insurance

Qualifications

• Proven experience in contract management, particularly in Social Housing and compliance environments.
• Strong technical background with relevant qualifications.
• Excellent interpersonal and stakeholder management skills.

Responsibilities

• Responsible for contracts financial performance and budgetary control.
• Ensure compliance with all statutory obligations.
• Manage health, safety, environmental, and quality risks.

Skills

Contract management

Stakeholder management

Health & Safety

Communication

Education

Relevant M&E qualifications

Health & Safety qualification

Tools

CAFM systems

Job description

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Contracts Manager - Social Housing - Glasgow - Up to 52K plus car allowance and bonus

CBW have a new opportunity fora dynamic and experienced Contract Manager to take full accountability for the financial and operational performance of a key contract. The role requires a proactive leader who can manage service delivery across multiple locations, ensure compliance with legal and internal standards, and build strong relationships with clients and partners.

Key Responsibilities

• Take full responsibility for the contracts financial performance and budgetary control.
• Ensure compliance with all statutory obligations and internal policies across stakeholders.
• Manage health, safety, environmental, and quality (SHEQ) risks using RAMS, PPE, ongoing training, and adherence to safety procedures to provide a safe working environment for all parties.
• Establish and maintain effective working relationships with internal teams, clients, suppliers, and subcontractors to enhance service delivery and operational performance.
• Foster positive and long-lasting relationships with clients and affiliated organisations.
• Oversee service delivery across multiple locations, ensuring collaboration and resource alignment across all teams.
• Create and maintain a robust business plan that aligns with contractual goals and client expectations.
• Define, monitor, and manage SLAs and KPIs, constantly seeking opportunities to add value.
• Support and guide mobile teams to deliver services in line with agreed standards and performance metrics.
• Oversee planning, execution, and quality assurance for all planned preventative maintenance (PPM) and reactive works.
• Ensure accurate documentation of completion times for all work types using the asset management system.
• Conduct monthly audits and compliance checks, reporting key findings and escalating issues when needed.
• Collaborate with senior management to review monthly performance and shape strategic plans.
• Support the development of direct reports through training, performance reviews, and mentorship.
• Deliver internal training sessions and corporate communications.
• Lead on contract negotiations and support business development initiatives.
• Oversee the coordination of support functions to ensure consistent service delivery.
• Evaluate and manage the performance of third-party suppliers and subcontractors.
• Maintain a clear understanding of client contractual obligations across all services.
• Conduct regular client meetings to understand evolving needs and align service delivery accordingly.
• Identify and implement cost-saving strategies and revenue-generating opportunities in collaboration with operational teams.
  
  

Package & Benefits

• Competitive salary
• Company car or car allowance
• Annual bonus scheme
• 25 days annual leave plus public holidays
• Life insurance (3x annual salary)
• Private medical insurance
  
  

To be considered:

• Proven experience in contract management, particularly in Social Housing and compliance environments
• Strong technical background with relevant M&E qualifications
• Thorough understanding of building services, compliance, and relevant legislation
• Health & Safety qualification (essential)
• Knowledge of HSG274 and water systems management
• Proficient in CAFM systems and digital reporting tools
• Asbestos awareness certification
• Computer literate with good working knowledge of standard office software
• Excellent interpersonal and stakeholder management skills
• Strong verbal and written communication abilities
• Highly motivated, with the ability to work both independently and as part of a team
• Flexible, adaptable, and calm under pressure
• Full UK driving licence (clean and valid) is essential

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Management and Manufacturing

• Industries

  Individual and Family Services

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