Contracts Manager (Frameworks and Contracts)

University of Glasgow; Glasgow; On-site; GBP 49,000 - 57,000; Full time

Job summary

The University of Glasgow seeks a Contracts Manager to oversee the Frameworks and Contracts team, ensuring effective service delivery and compliance in contract management for maintenance services. This role is pivotal in fostering collaborative relationships with contractor partners and involves strategic oversight of contract processes to drive excellence and value for money.

Benefits

Relocation assistance

Qualifications

• A degree or equivalent management experience required.
• Experience in contract management and stakeholder engagement essential.
• Knowledge of legislative compliance, particularly in building services.

Responsibilities

• Lead and manage contractor activities including maintenance projects.
• Ensure high standards of contract management and compliance.
• Drive sustainability initiatives within contract management.

Skills

Management skills

Communication

Analytical ability

Interpersonal skills

Problem-solving

Education

Scottish Credit and Qualification Framework Level 9, 10 or 11

Post Graduate Qualification

Job description

Contracts Manager (Frameworks and Contracts)

Join to apply for the Contracts Manager (Frameworks and Contracts) role at University of Glasgow

Contracts Manager (Frameworks and Contracts)

6 days ago Be among the first 25 applicants

Join to apply for the Contracts Manager (Frameworks and Contracts) role at University of Glasgow

Get AI-powered advice on this job and more exclusive features.

Featured

Contracts Manager (Frameworks and Contracts)

Job details

Posted 31 January 2025 Salary Grade 8, £49,250 - £56,921 End date 19 June 2025 LocationGlasgow Job Type Management Professional & Administrative Reference163178 Expiry 19 June 2025 at 23:45

Job Description

Job Purpose

Reporting to the Head of Frameworks and Contracts, the role will have responsibility for supporting the effective operation of the work of the Frameworks and Contracts team, and primarily the new Hard FM (Maintenance Services) Contract, with the purpose of driving excellence in service delivery and value for money through customer focused contract management. The role will engage extensively with key service delivery Contractor Partners and be responsible for ensuring collaborative relationships and partnership working underpin excellence in service delivery, value for money, and alignment of culture and behaviours befitting of the University of Glasgow.

The postholder will be responsible for ensuring high standards of reporting and process arrangements to support effective and efficient management of the contract under Frameworks and Contracts. In addition, you may act on behalf of the University in the role of Service Manager, under the NEC4 forms of contract and issue appropriate instructions. You may also be required to Deputise for the Head of Framework and Contracts from time-to-time, as required.

Main Duties And Responsibilities

Contract Management and Supervision

• Lead, manage and authorise contractor activities; to include planned/lifecycle maintenance projects, new installations, planned preventative maintenance, works arising and reactive maintenance services through term services agreements across a range of maintenance, construction, and other specialist service providers
• Lead the planning and coordination of installation and maintenance work on site; assist and facilitate planning to minimise disruption to clients/building occupiers
• Engage with other Estates teams on the implementation a programme of audits of work in progress and post completion inspections to confirm standards of delivery by service providers, ensuring value for money. Identify defects and areas of non-conformance and instruct corrective action where required
• Manage the delivery of Framework and Contract Management processes and procedures, i.e., Quality management, effective change control, dispute resolution, performance management, administration of contractual documentation and contractual/commercial risk management, job, and data management
• Lead a strong relationship management culture which facilitates excellence in performance and service delivery, founded on collaborative relationships and a partnership approach
• Drive partnership working or shared activities between contract parties for mutual benefit, for example, capturing knowledge and innovation, process improvement, shared training, joint project teams, shared risk reduction activities
• Lead and manage the monitoring and reporting of Service Level Agreements and ensure that contract non-compliance issues are resolved effectively. Work with the Performance Manager, Mobilisation Manager, Contract Surveyor, and Contract Supervisors to ensure Key Performance Indicators (KPIs) and performance management initiatives are effectively monitored, managed, and evidenced; and SLA/KPI corrective measures, if required, are formulated to bring about timeous and sustained improvement
• Create a culture of zero tolerance towards non-compliance in relation to matters of statutory compliance and all other legislative matters
• Drive continued engagement with UoG technical leads to obtain feedback on quality of work in the field. This will dovetail with agreed quality auditing regimes
• In conjunction with the Head of Frameworks and Contracts and Contracts Surveyor; monitor job costs and progress against budget; there is checking of in-coming applications for payment from contractors and service providers and these are signed off to release payment. Review and agree monthly and final accounts
• Manage the CBRE WebQuote system to ensure smooth transition and progression of works through the approval process, aligned to available budget. Provide reports from Webquote to our Estates and Finance colleagues to assist in financial matters and to aid forecasting
• Support forecasting and budgetary requirements through appropriate forward maintenance planning; Review contract expenditure and individual order values, considering trends and opportunities to reconcile package works and improve value for money. Work closely with relevant budget holders and Finance team to support cash flow forecasting and timely budget allocation/forecasting
• Consider and drive environmental sustainability initiatives to align with the University’s commitment to UN Sustainable development goals within contracts and ensure service contractors are operating in a safe and compliant manner
  
  

Knowledge/Qualifications

Knowledge, Qualifications, Skills and Experience

Essential:

A1 Scottish Credit and Qualification Framework Level 9, 10 or 11 (Ordinary/Honours degree, Post Graduate Qualification) or equivalent including being professionally qualified in relevant discipline, with a broad range of professional experience in a management role(s)

A2 Extensive working knowledge of the key maintenance and legislative requirement priorities in relation to a complex estate and particularly The control of Legionella Bacteria in Water Systems, The Lifting Operations and Lifting Equipment Regulations (LOLER), The Electricity at Work Regulations, The Pressure Equipment Regulations (PER), The Pressure Systems Safety Regulations (PSSR) and The Provision and Use of Work Equipment Regulations (PUWER)

A3 Extensive knowledge of all aspects of building services (Mechanical. Electrical, Plumbing) and Fire and Security installations and maintenance practices, particularly within a large complex, built environment

A4 Sound knowledge of construction and maintenance forms of contract, standard terms and warranty arrangements

A5 Demonstrable knowledge of the Construction Design and Management Regulations and the Control of Asbestos Regulations

A6 Understanding of Culture driven performance management

Desirable:

B1 Sound knowledge of Public Procurement regulations

B2 Working Knowledge of NEC3/ NEC 4 forms of contract

B3 Certified Institute of Workplace and Facilities Management (CIWFM) membership

B4 Demonstrable knowledge of the Construction Design and Management Regulations and the Control of Asbestos Regulations

Skills

Essential:

C1 Advanced management and supervision skills with the ability to motivate and inspire others including where there is no direct line management responsibility

C2 Excellent written and verbal communication skills with the ability to relate at strategic, operational and commercial levels

C3 Well-developed people skills with the ability to deal diplomatically with difficult situations and engage with a highly collaborative approach

C4 Demonstrable ability to analyse and evaluate complex facts and figures across a wide range of contract issues, considering legislation, organisational and other conflicting demands and to develop appropriate solutions

C5 Well-developed IT skills and competent in the use of industry standard software (MS Office)

C6 Demonstrable ability to work methodically under pressure, pay careful diligence and systematically deal with multiple projects

C7 Demonstrable ability to work using own initiative and prioritise workload to meet agreed timescales

C8 Excellent report writing skills

C9 Integrity with high standards of personal bearing and behaviour

Desirable:

D1 Demonstrable ability to monitor assigned budgets and prepare forecasts

D2 Excellent commercial awareness, an ability to drive value and an inquisitive probing approach

Experience

Essential:

E1 Extensive building services and building fabric maintenance experience

E2 Experience of successfully engaging with diverse Stakeholder groups to deliver Service improvements

E3 Extensive experience of contract management and procurement within an organisation with a large and varied asset portfolio

E4 Specialist experience in the operation of measured term contracts and framework agreements

E5 Demonstrable experience of ensuring statutory compliance, particularly in respect of mechanical, electrical, plumbing, Life Safety and security systems, through external service providers

E6 Experience of managing and controlling budgets and forecasting

E7 Significant relevant experience in the management of people and teams

E8 Proven demonstrable experience of customer service delivery at Contract Management level

Desirable:

F1 Experience of working in a similar role in the Higher Education sector or in another similar organisation

F2 Experience of preparing dashboards reports

F3 Experience of operating Computer Aided Facilities Management (CAFM) system, analysing and managing input and output data

Terms and Conditions

Salary will be Grade 8, £49,559 - £57,422 per annum.

This post is full time (35 hours p/w) and open ended. Relocation assistance will be provided where appropriate.

Closing date: 19 June 2025

The University of Glasgow has a responsibility to ensure that all employees are eligible to live and work in the UK. If you require a Skilled Worker visa to work in the UK, you will be required to meet the eligibility requirements of the visa route to be assigned a Certificate of Sponsorship.

Please note that this post may be eligible to be sponsored under the Skilled Worker visa route if tradeable points can be used under the Skilled Worker visa rules. For more information please visit: https://www.gov.uk/skilled-worker-visa.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Higher Education

Referrals increase your chances of interviewing at University of Glasgow by 2x

Sign in to set job alerts for “Contract Manager” roles.

Glasgow, Scotland, United Kingdom 1 week ago

Cumbernauld, Scotland, United Kingdom £50,000.00-£65,000.00 20 hours ago

Glasgow, Scotland, United Kingdom 2 weeks ago

Glasgow, Scotland, United Kingdom 4 weeks ago

Glasgow, Scotland, United Kingdom 3 weeks ago

Kirkintilloch, Scotland, United Kingdom 2 weeks ago

Glasgow, Scotland, United Kingdom 4 days ago

South Lanarkshire, Scotland, United Kingdom 6 days ago

Port Glasgow, Scotland, United Kingdom 5 days ago

Glasgow, Scotland, United Kingdom 4 weeks ago

Contract Management Opportunities - Energy | Expression of Interest

Glasgow, Scotland, United Kingdom 2 weeks ago

Glasgow, Scotland, United Kingdom 5 days ago

Glasgow, Scotland, United Kingdom 1 day ago

Contracts Manager (Frameworks and Contracts)

Glasgow, Scotland, United Kingdom 6 days ago

Motherwell, Scotland, United Kingdom 5 days ago

Glasgow, Scotland, United Kingdom 4 months ago

Glasgow, Scotland, United Kingdom 2 days ago

Bathgate, Scotland, United Kingdom 18 hours ago

National Refrigeration Case Maintenance Manager

Section Manager (Commercial) - T&D (Glasgow, UK)

Glasgow, Scotland, United Kingdom 1 week ago

Glasgow, Scotland, United Kingdom 2 days ago

Site Manager - Central belt Scotland - OHL works

Irvine, Scotland, United Kingdom 1 week ago

Cumbernauld, Scotland, United Kingdom £35,000.00-£45,000.00 20 hours ago

Cambuslang, Scotland, United Kingdom 20 hours ago

Glasgow, Scotland, United Kingdom 2 weeks ago

Glasgow, Scotland, United Kingdom 4 hours ago

Glasgow, Scotland, United Kingdom 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.