Social Growth & Creator Lead

Ocado Retail Limited; Hatfield; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Health & Wellbeing

Hybrid working

AI Academy learning

Ocado & M&S discounts

Job summary

Ocado Retail Limited is seeking a Social Executive to support the social and influencer output within the PR, Comms, and Social team. The role focuses on building brand love and driving customer consideration through updated social strategies and new content franchises.

You will collaborate with the in-house creative team, PR colleagues, and commercial partners, rolling out channel ecosystems and supporting influencer initiatives across Ocado’s owned channels.

Qualifications

• Experience managing social channels for consumer brands.
• Ability to craft engaging copy for social platforms and influencer briefs.
• Strong time management and ability to meet tight deadlines.

Responsibilities

• Manage day-to-day operations across social channels, including publishing and content adaptation.
• Collaborate with internal teams and suppliers to brief or create content.
• Identify and integrate emerging TikTok trends to support strategy.
• Assist at creator and media events to capture content for Ocado channels.
• Utilize AI tools to streamline daily tasks and data collection.
• Monitor social channels daily and coordinate with Customer Hub on escalations.
• Track and analyze performance across campaigns for actionable insights.
• Conduct competitor analysis to identify high-performing formats.

Skills

Social media management

Influencer programs

Content creation

Communication

Trend spotting

Tools

Sprinklr

CreatorIQ

Job description

Ocado Retail Limited is seeking a Social Executive to support the social and influencer output within the PR, Comms, and Social team. The role focuses on building brand love and driving customer consideration through updated social strategies and new content franchises.

You will collaborate with the in-house creative team, PR colleagues, and commercial partners, rolling out channel ecosystems and supporting influencer initiatives across Ocado’s owned channels.