Social Care Systems Helpdesk Specialist (12-Month FTC)

Warrington; Warrington; Presencial; GBP 23.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

26 days annual holiday (pro-rata)

Benefits package

Health & Wellbeing Programme

Descripción de la vacante

Warrington Borough Council is seeking a Helpdesk Support Officer on a 12-month fixed-term basis to provide ongoing support to users of the Social Care Systems. The role includes assisting with system developments to ensure accurate recording in line with statutory and local requirements.

The successful candidate will join the Social Care Records Management, Support & Development Team and contribute to a quality service.

Formación

• Excellent IT skills with experience in a range of software.
• Experience of data-inputting and call-handling.
• Excellent communication and teamwork abilities.

Responsabilidades

• Provide ongoing helpdesk support to users of the Social Care Systems.
• Assist with system developments to reflect statutory and local recording requirements.
• Support the Social Care Records Management, Support & Development Team in a change environment.

Conocimientos

IT skills

Data inputting

Call handling

Teamwork

Multi-tasking

Communication

Initiative

Working under pressure

Herramientas

Microsoft Office

Descripción del empleo

Warrington Borough Council is seeking a Helpdesk Support Officer on a 12-month fixed-term basis to provide ongoing support to users of the Social Care Systems. The role includes assisting with system developments to ensure accurate recording in line with statutory and local requirements.

The successful candidate will join the Social Care Records Management, Support & Development Team and contribute to a quality service.