Social Care - Service Manager

SeeMeHired; Ebbw Vale; Vor Ort; GBP 70.000 - 75.000; Vollzeit

Benefits dieser Stelle

Blue Light Discount Card

Auto enrolment pension scheme

Training towards professional develop.

Career progression across clinical and

Zusammenfassung

SeeMeHired in Wales is recruiting an ambitious Service Manager to act as the registered manager for Brynmawr Care Village in Ebbw Vale. You will be registered with Care Inspectorate Wales and report to the Head of Region, ensuring strategic and operational performance while upholding the Caron Group's relationship-centred care ethos.

You will lead Unit Managers, Clinical Leads and senior site staff, drive quality assurance, and maintain high standards of dignity and respect for residents.

Qualifikationen

• Requires registration with Care Inspectorate Wales as registered manager.
• Experience leading senior site personnel and improving care services.
• Excellent communication and relationship-building with residents, families, and stakeholders.

Aufgaben

• Ensure high standard of care with dignity, choice and respect for residents.
• Develop and implement quality assurance and compliance systems.
• Provide direction to Unit Managers, Clinical Leads and heads of departments.

Kenntnisse

Leadership & team management

Communication

Change management

Quality assurance

IT skills

Ausbildung

Registered Managers Award

Leadership and Management for Care Award

Tools

CIW compliance knowledge

Jobbeschreibung

This is an excellent opportunity for an ambitious and experienced Service Manager to join our team. As Service Manager, you will be registered with the Care Inspectorate Wales as the registered manager of the service, reporting to the Head of Region. You will be responsible and accountable for ensuring the optimum performance, at strategic and operational level, of a well-established village of care homes, Brynmawr Care Village, based in Ebbw Vale and part of Caron Group. This will be achieved by delivering an exemplary service experience to our residents and embracing the Caron Group principles of relationship-centred care. As a brand ambassador, you will strive to achieve the highest standards of care and compliance, champion resident well-being and develop strong relationships with all internal and external stakeholders. Strong leadership is a key quality required as you will inspire a culture of continuous improvement, sharing knowledge and best practice within your team of Unit Managers, Clinical Leads and other functional heads who you will have direct line management responsibility for.

• Ensuring that a high standard of care is delivered at all levels, keeping the dignity, choice and respect of our residents at the heart of decisions
• Developing and implementing robust Quality Assurance and Compliance systems to monitor compliance and quality standards in all site Units
• Providing direction and leadership to all Unit Managers, Clinical Leads and functional heads to ensure highest levels of proficiency and management performance at the site, setting performance standards and leading by example.
• Line Management of all senior site personnel (Unit Managers, Clinical Leads and Head of Departments) conducting supervision and performance appraisals with direct reports and facilitating their professional development
• Supporting Unit Managers in identifying development needs of care staff and implementing appropriate training solutions
• Establishing strong relationships with external stakeholders including families, healthcare professionals and local communities
• Understanding the site and groups' strategic goals and supporting the Directors and Management in achieving these aims
• Working effectively with internal stakeholders in developing new systems
• This is not an exhaustive list
  Passion for supporting older people
• Holds a Registered Managers Award or Leadership and Management for Care Award - (Or an equivalent leadership/management qualification outside of the Care Sector)
• Strong IT Skills
• Robust understanding and recognition of Care Inspectorate Wales (CIW) requirements
• Experience in leading and managing change within teams
• Experience of working with improvement and project plans
• Ability to prioritise effectively
• Excellent communication skills (written and verbal)
• An understanding of and adherence to Caron Group's ethos, Holds a Registered Managers Award or Leadership and Management for Care Award - (Or an equivalent leadership/management qualification outside of the Care Sector)
• Robust understanding and recognition of Care Inspectorate Wales (CIW) requirements
• Strong IT Skills
• Experience in leading and managing change within teams
• Experience of working with improvement and project plans
• Ability to prioritise effectively
• Excellent communication skills (written and verbal)

Package

• Full time - 40 Hours / week and to be part of an 'on-call' rota.
• Salary - £70,000 - £75,000 Per Annum, dependent on experience
• Blue Light Discount Card (Eligibility to apply)
• Auto enrolment pension scheme
• Training towards your professional development
• Career progression throughout a range of departments within the company, both clinical and non-clinical roles