Social Care Facilitator

Tranquille Care Ltd; Walsall; On-site; GBP 26,000 - 36,000; Full time

Job summary

Tranquille Care LTD in Walsall is seeking a Social Care Facilitator to carry out statutory assessments under the Care Act 2014, develop tailored care plans, and coordinate support across health, social care and community services. This role requires strong assessment, risk awareness and record keeping, with caseload management and multi-agency collaboration.

You will be based at the Civic Centre with office attendance two days per week, and a valid driving licence is essential.

Qualifications

• Experience in adult social care, assessment, care coordination or related service.
• Understanding of the Care Act 2014, esp. sections 9 & 10.
• Ability to identify needs, risks and desired outcomes; translate to practical plans.
• Experience conducting reviews and adapting when circumstances change.
• Experience with adults with learning disabilities is desirable.
• Strong verbal and written communication; liaison across agencies.

Responsibilities

• Undertake needs assessments under Care Act 2014 to identify care needs and outcomes.
• Complete carer assessments recognising carers' needs and supports.
• Develop, review and update individual support plans.
• Conduct reviews and reassessments; adjust plans as needed.
• Promote independence; support choice and access to services.
• Collaborate with multi-agency partners to coordinate referrals.
• Manage an allocated caseload with deadlines and statutory duties.
• Maintain accurate, timely records and ensure confidentiality.

Skills

Adult social care

Care Act 2014

Assessment & care coordination

Reviews & care planning

Interagency collaboration

Caseload management

Record keeping

Safeguarding awareness

Driving licence

Communication skills

Problem solving

Job description

LOCATION: Walsall Council Civic Centre, Walsall WS1 1TP

WORKING ARRANGEMENTS: Office-based working two days per week

DRIVING LICENCE: Required

DBS REQUIREMENT: Enhanced DBS check

ABOUT THE ROLE

Are you passionate about helping adults live independently, maintain their wellbeing and access the support they need to lead fulfilling lives? This is an opportunity to make a meaningful difference through person-centred social care, ensuring that individuals and their carers receive appropriate assessments, practical guidance and coordinated support.

As a SOCIAL CARE FACILITATOR, you will undertake statutory assessments, complete reviews and develop tailored support plans in line with the Care Act 2014. Working collaboratively with adults, families, carers and professionals across health, social care and community services, you will help identify individual needs, promote choice and independence, and connect people with suitable services and preventative interventions.

This Social Care Facilitator role is well suited to a motivated professional with strong assessment and care coordination skills, sound professional judgement and a commitment to achieving positive outcomes for adults. You will manage your own caseload, maintain accurate records and ensure statutory responsibilities are fulfilled, while benefiting from a working arrangement that includes office-based work at the Civic Centre two days per week.

o NEEDS ASSESSMENTS: Undertake assessments under Section 9 of the Care Act 2014 to identify adults' care and support needs, strengths, circumstances and desired outcomes.

o CARER ASSESSMENTS: Complete assessments under Section 10 of the Care Act 2014, recognising carers' needs, circumstances and the support that may help them sustain their caring role.

o PERSON-CENTRED SUPPORT PLANNING: Develop, review and update individual support plans that reflect assessed needs, personal preferences, strengths and agreed outcomes.

o REVIEW AND REASSESSMENT: Conduct reviews of existing care and support arrangements, evaluate their effectiveness and recommend changes where needs or circumstances have changed.

o PROMOTING INDEPENDENCE: Support adults to maintain independence, exercise choice and control, and access appropriate community resources, preventative services and wider support networks.

o MULTI-AGENCY COLLABORATION: Work in partnership with individuals, carers, families and professionals across relevant agencies to coordinate support and deliver joined-up services.

o CASELOAD MANAGEMENT: Manage an allocated caseload effectively, prioritising work according to need and risk while meeting relevant deadlines and statutory requirements.

o INFORMATION AND RECORD KEEPING: Maintain accurate, timely and confidential case records, assessments, reviews and support plans in accordance with organisational policies and applicable legislation.

o SAFEGUARDING AND RISK AWARENESS: Recognise and respond appropriately to concerns about an adult's safety or wellbeing, following relevant safeguarding procedures and escalating concerns as required.

o SERVICE COORDINATION: Help individuals navigate available services and support options, facilitating appropriate referrals and communication between agencies.

o PROFESSIONAL PRACTICE: Apply relevant legislation, guidance and organisational procedures consistently, contributing to effective, accountable and person-centred adult social care.

SKILLS AND BACKGROUND OF THE SOCIAL CARE FACILITATOR

ASSESSMENT AND SOCIAL CARE EXPERIENCE OF THE SOCIAL CARE FACILITATOR

o Experience in adult social care, assessment, care coordination, support planning or a closely related service.

o Understanding of the Care Act 2014, particularly Section 9 needs assessments and Section 10 carer assessments.

o Ability to identify individual needs, strengths, risks and desired outcomes and translate assessment findings into practical support plans.

o Experience conducting reviews and responding appropriately when an individual's needs or circumstances change.

o Experience working with adults with learning disabilities is desirable.

COMMUNICATION AND PARTNERSHIP WORKING EXPERIENCE OF THE SOCIAL CARE FACILITATOR

o Strong verbal and written communication skills, with the ability to engage respectfully and sensitively with adults, carers and families.

o Ability to build effective working relationships with colleagues and professionals across multiple agencies.

o Confidence explaining available support options, coordinating referrals and helping individuals access appropriate services.

o A person-centred approach that respects dignity, choice, individual circumstances and independence.

ORGANISATION AND PROFESSIONAL JUDGEMENT OF THE SOCIAL CARE FACILITATOR

o Strong organisational skills and the ability to manage a caseload, prioritise competing demands and meet deadlines.

o Good analytical and problem-solving skills, with the ability to assess information, identify concerns and make reasoned recommendations.

o Commitment to accurate record keeping, confidentiality and compliance with statutory responsibilities.

o Awareness of safeguarding, risk management and the importance of escalating concerns appropriately.

o A proactive, flexible and collaborative approach to delivering effective social care services.

o A valid driving licence is required for this role.

WORKING ARRANGEMENTS AND SAFER RECRUITMENT FOR THE SOCIAL CARE FACILITATOR ROLE

The role is based at the Civic Centre, with office attendance required two days per week.

This position is exempt from the Rehabilitation of Offenders Act 1974 under the applicable Exceptions Order. It is eligible for an Enhanced Disclosure and Barring Service (DBS) check. Applicants will be required to disclose cautions and convictions that are not protected under the current filtering rules, in accordance with applicable legislation.

MAKE A DIFFERENCE THROUGH ADULT SOCIAL CARE

As a SOCIAL CARE FACILITATOR, you will help adults access the right support, maintain their independence and work towards outcomes that matter to them. Your assessment expertise, collaborative approach and commitment to person-centred practice will contribute to more responsive and effective social care services.

If you have the assessment, communication and organisational skills to support adults and carers effectively, this Social Care Facilitator role is an opportunity to put your experience to work in a role with a clear community impact.

By submitting your details to Tranquille Care LTD, you consent to Tranquille Care LTD reviewing and processing your details for the purpose of recruitment related activities. You also consent to sharing the same information expressly for this purpose. Additionally, you authoriseTranquille Care LTD to consider you for opportunities beyond the scope of the advertised position.