Social Care Credit Controller

Cygnet; West Malling; Ibrido; GBP 27.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus scheme

apprenticeship scheme

Free Health Cash plan

Free GP support line

Pension scheme

Cycle to Work scheme

Descrizione del lavoro

Cygnet is seeking a Credit Controller to join our Social Care team in Kings Hill, West Malling. The role is hybrid, combining remote and office work, and focuses on managing accounts receivable for the Social Care division.

Key duties include liaising with funders for payment, reconciling service user accounts, and resolving queries to maximise timely collections. Reporting to the Social Care Credit Control & Group Cash Allocations Manager, this role supports robust cash collection processes.

Competenze

• Experience in a credit control environment.
• Able to deal with heavy data sets and create & understand account reconciliations.
• Intermediate Excel skills and strong numerical accuracy.

Mansioni

• In depth reconciliation of debtor accounts.
• Collection of outstanding invoices, ensuring they are paid within required period.
• Managing own workload and ledger.
• Inputting diary notes for all activities to build audit trail for the service user.
• Liaise with internal departments to ensure invoicing is accurate and queries resolved promptly.
• Build and maintain relationships with both internal and external stakeholders.
• Work as a team and help when other members of the team are absent.
• Send copy invoices & produced statements.
• Ad hoc duties within the department.

Conoscenze

Credit control experience

Data handling

Financial accuracy

Strumenti

Excel

Descrizione del lavoro

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a Credit Controller to join our team at our new office in Kings Hill, West Malling. This role will be hybrid between home and office.

The Credit Controller for Social Care will support the management of the accounts receivable ledger for our Social Care division.

Key responsibilities will include liaising with funders for payment of outstanding invoices, service user account reconciliations, requesting credit notes and query resolution.

Reporting directly to the Social Care Credit Control & Group Cash Allocations Manager, this supporting role will ensure the function executes a robust cash collections process maximising timely collection for outstanding invoices.

Summary of Responsibilities

• In depth reconciliation of debtor accounts.
• Collection of outstanding invoices, ensuring they are paid within required period.
• Managing own workload and ledger.
• Inputting diary notes for all activities to build audit trail for the service user.
• Liaise with internal departments to ensure invoicing is accurate and queries resolved promptly.
• Build and maintain relationships with both internal and external stakeholders.
• Work as a team and help when other members of the team are absent.
• Send copy invoices & produced statements.
• Any adhoc duties within the department required.

Our ideal candidate will have

• Experience in a credit control environment.
• Flexible and able to deal promptly with queries and information requests.
• Able to deal with heavy data sets, create & understand account reconciliations.
• Core Financial experience

Why Cygnet? We’ll offer you

• Bonus scheme - to start the next quarter following successful completion of probation period.
• An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Free Health Cash plan
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Employee NHS - discount savings & “Cycle to Work” scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Social Care Credit Controller

Company: Cygnet

Salary: £30,000 to £30,000 a year

Hours: Full-time

Location: West Malling, ME19 4AE

Job type: Permanent

Posting date: 22 Oct 2026

Closing date: 20 Nov 2026

Summary

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a Credit Controller to join our team at our new office in Kings Hill, West Malling. This role will be hybrid between home and office.

The Credit Controller for Social Care will support the management of the accounts receivable ledger for our Social Care division.

Key responsibilities will include liaising with funders for payment of outstanding invoices, service user account reconciliations, requesting credit notes and query resolution.

Reporting directly to the Social Care Credit Control & Group Cash Allocations Manager, this supporting role will ensure the function executes a robust cash collections process maximising timely collection for outstanding invoices.

Summary of Responsibilities

• In depth reconciliation of debtor accounts.
• Collection of outstanding invoices, ensuring they are paid within required period.
• Managing own workload and ledger.
• Reduce 60+ debt on your ledger.
• Inputting diary notes for all activities to build audit trail for the service user.
• Liaise with internal departments to ensure invoicing is accurate and queries resolved promptly.
• Build and maintain relationships with both internal and external stakeholders.
• Work as a team and help when other members of the team are absent.
• Send copy invoices & produced statements.
• Any adhoc duties within the department required.

Our ideal candidate will have

• Experience in a credit control environment.
• Flexible and able to deal promptly with queries and information requests.
• Intermediate Excel Skills.
• Able to deal with heavy data sets, create & understand account reconciliations.
• Core Financial experience

Why Cygnet? We’ll offer you

• Salary: £30,000 Per Year
• Bonus scheme - to start the next quarter following successful completion of probation period.
• An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Employee referral scheme
• Free Health Cash plan
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Employee NHS - discount savings & “Cycle to Work” scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

What next?

If you care about making a difference – we want to talk to you.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Related jobs

Credit Controller (Maternity Cover)

£33,000 to £33,000 per year

Cygnet

West Malling

Permanent Full time

Senior Credit Controller

£35,000 to £35,000 per year

Cera Care Ltd

United Kingdom

Remote Contract Full time

Finance Assistant

£26,000 to £28,000 per year

New Appointments Group Ltd

Gillingham, Kent

On-site Permanent Full time