Social Campaign Delivery Lead

EE; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

10% on target annual bonus

Online private GP 24/7 for you and你的家人

Market-leading pension scheme 5% from你

Holiday purchase scheme

Discounted EE and BT products

Job summary

EE is seeking a Social Account Manager to drive delivery of brand social content and campaigns. You will own the brief-to-delivery lifecycle, manage multiple workstreams, and ensure briefs are clear, tracked and signed off across teams.

You will build detailed project plans, supervise creative and account teams, and maintain strong relationships with senior stakeholders to keep work on track and high quality.

Qualifications

• Strong account management experience supporting social accounts within a creative agency, in-house team or marketing environment.
• Proven track record of managing creative projects end-to-end across multiple concurrent workstreams.
• Experience building detailed project plans and managing dependencies across complex social campaigns.

Responsibilities

• Own multiple social content and campaign projects from initial brief through to final delivery.
• Interrogate incoming requests, challenge briefs constructively and ensure objectives, audiences and success measures are clearly defined.
• Build detailed project plans that account for dependencies, approvals, resources and channel requirements.
• Coordinate creative, design, channel and account teams to keep delivery moving across Plusnet and EE.
• Manage fast-paced social timelines, including work that may move from approval to publication within 24 to 48 hours.
• Build trusted relationships with campaign, commercial and senior stakeholders, providing clear updates and setting realistic expectations.
• Consolidate stakeholder feedback and present work clearly at key review stages.
• Identify delivery, resource or timeline risks early and take proactive action to resolve or escape them.
• Manage legal, licensing and stakeholder approvals, ensuring sign-off requirements are built into each project plan.
• Review work for accuracy, quality, brand alignment and platform suitability before it progresses.
• Coordinate third-party agencies and suppliers, keeping external delivery aligned with internal timelines and standards.
• Track budgets, project costs and purchase orders while identifying opportunities to improve processes and ways of working

Skills

Account management

Project management

Stakeholder management

Campaign coordination

Tools

Screendragon

Job description

EE is seeking a Social Account Manager to drive delivery of brand social content and campaigns. You will own the brief-to-delivery lifecycle, manage multiple workstreams, and ensure briefs are clear, tracked and signed off across teams.

You will build detailed project plans, supervise creative and account teams, and maintain strong relationships with senior stakeholders to keep work on track and high quality.