SMS/A2P Wholesale Growth Lead

Total SMS; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Total SMS in central London seeks a Wholesale Manager - SMS / A2P for a full-time onsite role. You will manage and grow SMS wholesale relationships, source routes, monitor traffic, and optimize margins while coordinating with technical and finance teams to ensure high-quality service delivery for partners.

The role emphasizes identifying new opportunities, preparing commercial proposals, and maintaining contracts and forecasts, contributing to market strategy in international messaging markets.

Qualifications

• Strong sales and business planning skills for revenue growth in SMS/A2P wholesale.
• Solid analytical skills to interpret traffic data and optimize pricing.
• Excellent communication and customer service skills for negotiating with partners.
• Experience in telecoms, messaging, or SMS/A2P wholesale markets.
• Ability to work with targets, manage multiple accounts, and prioritise tasks.
• Proficiency with spreadsheets, CRM tools, and basic reporting dashboards.
• Strong attention to detail and collaborative cross-functional teamwork.

Responsibilities

• Manage and expand SMS wholesale and A2P business relationships.
• Source and negotiate routes; monitor traffic and margins.
• Analyze route performance and pricing; coordinate with internal teams.
• Prepare commercial proposals and maintain records of contracts, forecasts, and performance.
• Handle partner communications and resolve operational issues.
• Contribute to business planning and market strategy.

Skills

Sales & business planning

Analytical skills

Communication & customer service

Time management

Attention to detail

Tools

CRM tools

Spreadsheets

Reporting dashboards

Job description

Total SMS in central London seeks a Wholesale Manager - SMS / A2P for a full-time onsite role. You will manage and grow SMS wholesale relationships, source routes, monitor traffic, and optimize margins while coordinating with technical and finance teams to ensure high-quality service delivery for partners.

The role emphasizes identifying new opportunities, preparing commercial proposals, and maintaining contracts and forecasts, contributing to market strategy in international messaging markets.