SMB Account Executive (Join Our Talent Community)

ROLLER; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An innovative company in the leisure and attractions industry is seeking a dynamic SMB Account Executive to join their expanding team. This role offers the chance to work with inbound leads while also generating new opportunities through outbound strategies. You will play a crucial role in understanding client needs and delivering tailored solutions that enhance their business objectives. The ideal candidate will have a Bachelor's degree and 3-4 years of experience in SaaS sales, coupled with strong communication and problem-solving skills. Join a vibrant team and contribute to a company that values creativity and growth in a fun, high-energy environment.

Benefits

Paid Time Off

Sick Days

Paid Holidays

Parental Leave

Flexible Work Environment

Team Member Assistance Program

Learning and Development Budget

Social Activities

Work-Life Balance Initiatives

Access to WeWork

Qualifications

• 3-4 years of experience in managing complex sales cycles.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Drive revenue and customer success objectives by meeting sales quotas.
• Conduct discovery calls to understand customer needs and goals.

Skills

Sales Management

Communication Skills

Problem Solving

Prospecting

Negotiation

Education

Bachelor's Degree in Communications

Bachelor's Degree in Marketing/Sales

Bachelor's Degree in Business

Job description

SMB Account Executive (Join Our Talent Community)

London, United Kingdom

Joining this talent pipeline means you’ll be first in line when new roles open – and we’ll keep in touch along the way.

About ROLLER

ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences.ROLLER helps its customers offer amazing guest experiences through a full suite of venue management features. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks - to name a few!

At the heart of ROLLER is our team - which consists of 200+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, have a great time doing it, and are looking for like-minded people to join us on this amazing journey!

About the Role

We are looking for an experienced sales professional to join our growing team as we continue to grow market share. In this role, you'll work inbound leads and generate your own outbound, net-new pipeline with your BDR partner. You will research prospective customers, identify upsell opportunities and create outreach strategies. As a champion problem-solver, you'll take the time to understand your client's business objectives and present them with custom creative solutions to help them achieve their goals. Account Executives are accountable for exceeding monthly, quarterly, and annual quotas, forecasting accuracy, and closing in collaboration with internal teams and partners. This is a terrific opportunity to accelerate your sales career with a high-growth software company with untapped potential.

What You'll Do

• Serve as the primary driving force in the company's revenue and customer success objectives through the attainment of assigned monthly, quarterly, and annual sales quota
• Conduct discovery calls with customers and prospects to understand organizational structure, key decision makers, procurement processes, IT systems, and document workflow
• Uncover customer needs and goals to match customer requirements to ROLLER solutions
• Understand, position, and clearly articulate the value and benefits of ROLLER solutions to all levels within customer organizations
• Leverage marketing slide decks and other materials, build custom sales presentations and demonstrations to client needs, and present by phone, webinar, and/or in-person.
• Qualify, build, and manage a sales pipeline through the development of qualified leads and proactive outbound prospecting
• Draft customer proposals, demonstrate sound decision-making abilities, and negotiate client pricing requirements and concessions
• Serve as the lead and primary point of contact for aligning internal ROLLER teams and resources with key customer and prospect stakeholders
• Develop short, mid and long-term strategic and tactical execution plans to ensure success in assigned territory
• Forecast monthly and quarterly sales activity and revenue achievement
  
  

About You

• You have a Bachelor’s degree in Communications, Marketing/Sales, Business, or related fields.
• You are based in London and are open to a hybrid working environment.
• You bring at least 3-4 years of managing and closing complex sales cycles - SaaS being highly desirable.
• Your proven experience in defining and achieving growth success metrics and your strong communication, interpersonal, and prospecting skills set you up for success.
• You are a problem solver with a strong business aptitude for selling and building lasting relationships with the ability to understand pain points and requirements - correlating them with potential business value.
• You are technologically savvy with an ability to learn and demonstrate new technology fast.

Bonus Points

• 2+ years SaaS sales experience
• Experience selling web-based products or services
• Demonstrated ability to over-achieve quotas (top 10-15% of company) in past positions
• Attractive compensation package.
• You get to work on a category-leading product that customers love in a fun, high-growth industry! Check ourCapterra andG2 reviews.
• Paid time off, sick days, and paid holidays.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate).
• 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.
• Highly flexible work environment with an All Access pass to WeWork, depending on your location.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning and development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

• Initial call with our Talent Acquisition Manager
  You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
• Interview with the Hiring Manager
  You'll get to meet with the hiring manager to learn more about the role & ROLLER whilst also talking through your experience in more detail.
• Sales Case Study
  You will demonstrate your ability to develop a quantitative Return on Investment (ROI) presentation for a prospective customer
• Team Interviews
  This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
• Role Play Presentation
  This is where you will get to assemble all you have learned during the interview process for an onsite discovery call and presentation.
• Offer
  If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment
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