SMART Repair Technician

Group 1 Automotive UK; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading automotive group as a SMART Repair Technician in Norwich, where you'll deliver high-quality repairs while benefiting from extensive training and a supportive team environment. Enjoy competitive salary, employee benefits, and opportunities for personal and professional growth in a dynamic workplace.

Benefits

33 days of annual leave

Exclusive retail discounts

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

24/7 access to healthcare professionals

Paid day to volunteer

Training and development opportunities

Life assurance

Flexible working options

Qualifications

• Experience with smart repair and painting.
• Full UK driving license required.

Responsibilities

• Perform repairs following best practice procedures.
• Meet safety and quality standards.
• Complete jobs within estimated times.

Skills

Knowledge of smart repairs and paint

Ability to work to high quality standards

Basic IT skills for tablet use

Strong team player and communicator

High standards of housekeeping

Experience working toward efficiency targets

Job description

SMART Repair Technician - BMW MINI Norwich

Competitive Salary + OTE + Employee Benefits

Full-Time, 40 hours

Work on great cars, with great people.

As a Smart Repair Technician, you will be committed to achieving the highest standards in customer service while ensuring safety and quality are prioritized. You will support colleagues in a busy environment, with ongoing training and support from the brand to keep your skills up to date.

What We Can Offer You

• Enjoy 33 days of annual leave (including bank holidays)
• Exclusive retail discounts to save money daily
• Discounts on new and used cars, plus servicing offers
• Company pension scheme for your future planning
• Family-friendly policies to help balance work and home life
• Cycle-to-work scheme for commuting savings
• Support for your wellbeing and your family
• 24/7 access to healthcare professionals
• A paid day to volunteer in your community
• Company share purchase plan
• Training and development opportunities
• Life assurance with optional increased coverage
• Flexible working options available

What You’ll Do Day To Day

• Perform repairs following best practice procedures
• Meet safety and quality standards
• Interpret and follow technical instructions
• Use paint mixing schemes and drying equipment accurately
• Seek clarification from supervisors when needed
• Complete jobs within estimated times
• Protect customer vehicles and contents
• Ensure vehicles meet safety standards upon return
• Complete all work safely and according to guidelines
• Ensure customer satisfaction with completed tasks

Helpful Skills And Qualifications

Don’t worry about meeting every skill listed—if you care about delivering great experiences, we want to hear from you.

• Knowledge of smart repairs and paint
• Ability to work to high quality standards
• Basic IT skills for tablet use
• Experience with smart repair and painting
• Strong team player and communicator
• High standards of housekeeping
• Experience working toward efficiency targets
• Full UK driving license

We value diversity and encourage applications from enthusiastic learners eager to grow with us.

Be part of something big

Group 1 Automotive is expanding with over 7000 colleagues across 114 dealerships representing 21 brands in the UK, dedicated to exceptional customer service.

Our Values

Respect, Integrity, Transparency, Teamwork, and Professionalism are core to everything we do—business, customer interactions, community engagement, and team relationships.