Maintenance Technician

Flagship Group; Norwich; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading social housing provider seeks a Maintenance Technician to tackle repair and maintenance tasks across East Anglia. The ideal candidate will have experience in customer-facing maintenance roles, strong communication skills, and the ability to manage multiple priorities. Competitive salary and benefits offered, including opportunities for professional development, health programs, and a supportive work environment.

Benefits

Use of a company van

25 days annual leave (increasing to 28)

Access to Flagship Rewards Scheme

Death in Service Benefit

Company Sick Pay

Agile working environment

Development opportunities

Health and well-being programs

Empowerment tools and systems

Inspiring Leadership Team

Qualifications

• Experience in responsive general repairs and maintenance in a customer-facing environment.
• Understanding of Health and Safety in the workplace.
• Full valid driving license.

Responsibilities

• Provide internal repairs and maintenance service across the commercial estate.
• Liaise with external contractors; supervise as required.
• Conduct regular site visits and inspections.

Skills

Time Management

Communication

Initiative

Job description

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks.

We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service.

We are pleased to share an opportunity for someone to us as a Maintenance Technician. This is a permanent job, working 37 hours per week, Monday to Friday (work pattern to be agreed with the successful candidate).

This is a field-based role and will require travel to sites across East Anglia. The successful candidate can be based in any Flagship Housing office, whichever is closest to their home address. We have offices in the following locations: Norwich, Melton / Woodbridge, East Dereham & Bury St. Edmunds.

As a Maintenance Technician, you will provide professional internal repairs and maintenance service across the Flagship commercial estate. Assisting and supporting the facilities team in all aspects of facilities management throughout the company as required.

Your main responsibilities are to work with colleagues to provide a professional and timely internal repairs and maintenance service. To attend on-site meetings with external contractors and induct and supervise where required. Working on your own initiative to identify and resolve issues within the workplace and conduct regular site visits and inspections across the estate. You’ll be confident in liaising with and organising third-party repairs as required.

You’ll also take responsibility for all transport, equipment or mobile phone devices issued by Flagship and ensure their wellbeing while having an on-call rota contact for out of hours emergencies.

Applications are welcomed for the role of Maintenance Technician from those with previous experience in responsive general repairs and maintenance in a customer-facing environment.

You’ll understand Health and Safety in the workplace and ensure that you uphold safe practices at work both yourself and with your contractors.

Able to balance several priorities and have great time management skills. You’ll be a confident communicator who can work as part of a team. Whilst being able to take the initiative and suggest changes to the way we work. You’ll need a full valid driving license.

In return for your hard work, we offer a competitive salary of £26,520 - £29,400 per annum and a benefits package that includes:

• Use of a company van.
• 25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.
• Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.
• Death in Service Benefit.
• Company Sick Pay.
• An agile working environment to achieve a healthy work/life balance.

and that’s not all! We’re also proud to offer:

• Opportunities for development (including apprenticeships, our Academy, and various training options).
• Health and well-being programs and initiatives.
• Empowerment (we give you the tools and systems to make the right decisions for resolving issues).
• A Leadership Team that inspires, develops, and supports you.

When you apply you will be take to our organisation's website. You will be asked to attach your CV and provide a supporting statement, outlining why you’re the right person for the job; please quote Reference Number 2509 and state that you are applying to be a Maintenance Technician, in your statement. If you’d instead prefer to send us a 3 minute video supporting statement, please share the video’s link in the supporting statement box.

If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence.

Closing Date: 30.06.2025. Interview Date: 7^th and 8^th July 2025, in King Street, Norwich.

Applications may be reviewed, and candidates invited to interview ahead of the close date.

We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful.

No Agencies please.