Smart Dispense Technician

Innserve Ltd; Welwyn Garden City; On-site; GBP 26,000 - 31,000; Full time

Job summary

An established industry player seeks a Smart Dispense Technician to join their dynamic team. This entry-level role offers a unique opportunity to work in the drinks dispense industry, providing essential services to a variety of licensed premises. You'll enjoy a competitive salary, a generous holiday allowance, and flexible benefits tailored to your needs. With comprehensive training provided, this position encourages personal growth and development, allowing you to build a rewarding career in a supportive environment. If you have a passion for customer service and a desire to succeed, this is the perfect opportunity for you.

Benefits

Company vehicle

Generous holiday allowance

Life assurance

Access to health app

Flexible benefits

Development opportunities

Regular overtime options

Qualifications

• Customer service experience is essential for this role.
• A full UK driving license is required.

Responsibilities

• Perform technical and quality checks on Smart Dispense systems.
• Build effective relationships with customers by servicing dispense equipment.

Skills

Customer service experience

Ability to work independently

Positive attitude

Job description

Join to apply for the Smart Dispense Technician role at Innserve Ltd

3 weeks ago Be among the first 25 applicants

Are you passionate about customer service and seeking a unique field service role?

Interested in joining our growing team of drinks dispense industry specialists, who install and maintain drinks dispense equipment at over 90,000 licensed premises across the UK, including at concerts, festivals, racecourses, stadiums, and arenas? We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.

Working at Innserve, you'll enjoy:

• Competitive salary (£26,246.50 p.a.) + quarterly performance-based incentives. A generous London weighting applies within the M25.
• Company vehicle
• Generous holiday allowance: 21 days holiday + bank holidays + an additional 'Celebration Day'. You can buy or sell holiday days to suit your needs.
• Core benefits: Life assurance, access to the award-winning Help at Hand app with GP appointments, counseling, and more, plus retail discounts.
• Flexible benefits: Tailor your benefits with our 'All Inn' scheme, including options like Dental Insurance, Private Medical Insurance, Gym Memberships, Critical Illness Cover, Pension Contributions, Travel Insurance, and coverage for partners and children.
• Development opportunities: In-house training and support for external qualifications and apprenticeships.
• Opportunities to increase earnings: Regular overtime at higher rates, and the option to join the Committed Additional Hours (CAT) scheme at enhanced rates.

Your typical day as a Smart Dispense Technician:

No two days are the same! You'll visit bars and restaurants to perform technical and quality checks on our cutting-edge Smart Dispense systems, providing excellent customer service. Your day is planned from your home postcode, building effective relationships with customers by sanitising, servicing, and maintaining dispense equipment. You'll work closely with our planning team, receiving full support, training, and guidance. This entry-level position encourages progression.

Requirements:

• Customer service experience
• A full UK driving license
• Hospitality, bar, or drinks dispense experience is useful but not essential; comprehensive training is provided.
• The ability to work independently, remotely, with a positive attitude and determination to succeed, delivering excellent customer experiences.

Interested in joining us? At Innserve, we are One Big Team.