Smart Dispense Technician

Innserve Ltd; Chelmsford; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a Smart Dispense Technician who is passionate about customer service. This entry-level role offers comprehensive training and the opportunity to work independently while visiting various venues. You'll be responsible for ensuring the quality and functionality of cutting-edge draught dispense solutions. With a competitive salary and a range of generous benefits, including a company vehicle and flexible perks, this position is perfect for those looking to start a rewarding career in the drinks dispense industry. Join a team that values excellence and fosters personal growth!

Benefits

Company Vehicle

Generous Holiday Allowance

Life Assurance

Flexible Benefits Scheme

In-house Training

Overtime Opportunities

Qualifications

• Passionate about customer service and willing to learn.
• Ability to work independently and deliver great customer experience.

Responsibilities

• Visit bars and restaurants for technical and quality health checks.
• Sanitise, service, and maintain drinks dispense equipment.

Skills

Customer Service

Technical Skills

Independent Work

Positive Attitude

Education

Full UK Driving Licence

Job description

Salary: GBP0 - GBP26246.5 per annum

Are you:

• Someone who is passionate about customer service and looking for a field service role with a difference?
• Interested in joining our growing team of drinks dispense industry specialists, who specialise in installing and maintaining drinks dispense equipment at over 90000 licenced premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.

Working at Innserve, you'll enjoy:

• Competitive salary (£26246.50pa) + a performance-based incentive paid quarterly. A generous London weighting applies within the M25.
• Company Vehicle
• Generous holiday allowance: 21 days holiday + bank holidays + an additional ‘Celebration Day’! You can also buy or sell holiday days to suit your needs.
• Amazing core benefits: Life assurance, access to the award-winning Help at hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
• Personalised additional benefits: Tailor your benefits to your needs with our "All Inn" flexible benefits scheme. Receive a 'Flex Pot' to spend on additional benefits like Dental Insurance, Private Medical Insurance, Annual Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Annual Travel Insurance, and more. Many options include coverage for your partner and children too!
• Development opportunities: In-house training, and support to pursue external qualifications and apprenticeships.
• Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.

Your typical day as a Smart Dispense Technician:

No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting-edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you’ll be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations- your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You’ll liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry level position and progression is encouraged.

You’ll already have:

• A Full UK Driving Licence
• Hospitality/Bar/Drinks Dispense experience is useful but NOT essential- we give comprehensive training.
• The ability to work independently, remotely, and be determined to succeed, deliver a great customer experience, with a positive can-do attitude.

At Innserve, we are One Big Team. Interested in joining us?