Smart Dispense Technician

TN United Kingdom; London; On-site; GBP 27,000; Full time

Job summary

Join a dynamic team as a Smart Dispense Technician, where you'll ensure top-notch service in the drinks dispense industry. This entry-level role offers comprehensive training and development opportunities, allowing you to grow within a supportive environment. You'll visit various venues, performing essential maintenance and building strong customer relationships. Enjoy competitive pay, a company vehicle, and a flexible benefits scheme tailored to your needs. If you're passionate about customer service and ready to make a difference, this is the perfect opportunity for you!

Benefits

Company Vehicle

Holiday Allowance

Life Assurance

Flexible Benefits Scheme

Development Opportunities

Overtime Opportunities

Qualifications

• Customer service experience is essential.
• Full UK Driving Licence required.

Responsibilities

• Perform technical and quality health checks on drinks dispense equipment.
• Build strong relationships with key customers.

Skills

Customer Service

Independent Work

Positive Attitude

Job description

Join Our Team as a Smart Dispense Technician

Are you passionate about customer service and seeking a field service role with a difference? Join our growing team of drinks dispense industry specialists at Innserve, where we install and maintain drinks dispense equipment across over 90,000 licensed premises in the UK, including at concerts, festivals, racecourses, stadiums, and arenas. We pride ourselves on delivering customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.

What We Offer

• Competitive salary: £26,246.50 per annum + quarterly performance-based incentives. A generous London weighting applies within the M25.
• Company Vehicle
• Holiday allowance: 21 days holiday + bank holidays + an additional 'Celebration Day'. You can buy or sell holiday days to suit your needs.
• Core benefits: Life assurance, access to the award-winning Help at Hand app with GP appointments, counselling, and retail discounts.
• Flexible benefits scheme: Customize your benefits with our "All Inn" scheme, including options like Dental Insurance, Private Medical Insurance, Gym Memberships, Critical Illness Cover, Pension Contributions, Travel Insurance, and coverage for partners and children.
• Development opportunities: In-house training, external qualifications, and apprenticeships.
• Additional earning opportunities: Regular overtime at increased rates, with the option to join the Committed Additional Hours (CAT) scheme for enhanced pay.

Your Typical Day

As a Smart Dispense Technician, no two days are the same! You will visit bars and restaurants to perform detailed technical and quality health checks, support with customer service, and maintain drinks dispense equipment. Your day is planned from your home postcode, and you will build strong relationships with key customers. You will work closely with our planning team and receive comprehensive training and support. This is an entry-level position with opportunities for progression.

What You Need

• Customer Service experience
• A Full UK Driving Licence
• Hospitality/Bar/Drinks Dispense experience is useful but not essential; we provide comprehensive training.
• The ability to work independently and remotely, with a positive can-do attitude and determination to succeed, delivering excellent customer experiences.

Interested in joining us? We are One Big Team at Innserve!