Smart Dispense Technician

Innserve Ltd; Tees Valley; On-site; GBP 29,000; Full time

Job summary

A leading service provider in the drinks industry seeks a Smart Dispense Technician based in Tees Valley, UK. The role involves installing and maintaining drinks dispense equipment, delivering excellent customer service in a variety of settings including bars and restaurants. Competitive salary along with generous benefits including a company vehicle, holiday allowance, and opportunities for additional earnings are offered. A Full UK Driving Licence and customer service experience are essential, with comprehensive training provided for the right candidate.

Benefits

Competitive salary

Generous holiday allowance

Company Vehicle

Life assurance and wellbeing services

Opportunities for overtime

Personalised benefits through a Flex Pot

Qualifications

• Must have a Full UK Driving Licence.
• Experience in hospitality or bar settings is useful but not essential.

Responsibilities

• Visit bars and restaurants to perform technical and quality health checks.
• Provide outstanding customer service and maintain drinks dispense equipment.
• Plan daily routes from home postcode and build relationships with key customers.

Skills

Customer Service experience

Positive can-do attitude

Ability to work independently

Job description

Are you :

• Someone who is passionate about customer service and looking for a full time permanent field service role with a difference?
• Interested in joining our growing team of drinks dispense industry specialists, who specialise in installing and maintaining drinks dispense equipment at over 90000 licenced premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.

Working at Innserve, you'll enjoy :

• Competitive salary : £28346.22pa. A generous London Weighting applies within the M25.
• Full time permanent, Monday to Friday, daytime hours, 40hours per week.
• Company Vehicle
• Generous holiday allowance : 21 days holiday + bank holidays.
• Free refreshments : Enjoy complimentary on-tap soft drinks and premium hot drinks.
• Opportunities to boost your earnings : Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
• Amazing core benefits : Life assurance, holiday trading options, retail discounts plus access to an award-winning Employee Assistance Programme with 24 / 7 GP access and wellbeing services - including an extra "Celebration Day" off every full calendar year that you work for us.
• But that's not all! Each year, you'll receive a "Flex Pot," to purchase additional personalised benefits. Whether it's extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance, you can choose what fits your needs. It's your benefits, your way! Some benefits may cover you past state pension age and cover your family too!

Your typical day as a Smart Dispense Technician :

No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting-edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you'll be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations- your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You'll liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry level position and progression is encouraged.

You'll already have :

• Customer Service experience
• A Full UK Driving Licence
• Hospitality / Bar / Drinks Dispense experience is useful but NOT essential- we give comprehensive training.
• The ability to work independently, remotely, and be determined to succeed, deliver a great customer experience, with a positive can-do attitude.
• Please note you will need to live within a 10 mile radius of the advertised postcode to be considered. This is due to the location of the customers this role supports.