Small Works Project Delivery Manager

Reliance High-Tech; Bracknell; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Employee healthcare

25 days holiday plus Bank holidays and

Access to 24-hr online GP

Training & Accreditation opportunities

Long Service Awards

Job summary

Reliance High-Tech seeks a Small Works Project Delivery Manager to lead profitable delivery of small works across the Midlands to Scotland and Northern Ireland, coordinating with project coordinators and installation engineers to ensure timely, high-quality installations.

You will build strong relationships with clients and stakeholders, manage risk, travel as required, and contribute to end-to-end security solutions across Access Control, CCTV, Intercom and Intruder systems.

Qualifications

• To meet the challenge, you need to have extensive knowledge of all electronic security disciplines alongside strong IT skills.
• The right candidate will demonstrate a vast and detailed understanding of a range of Access control, CCTV, Intruder and Intercom as well as a comprehensive range of associated software and contribute with this knowledge and skills to the successful delivery of RHT’s small works projects.
• IT skill sets should include confidence and experience in Operating Systems, Networks, and Database technologies.

Responsibilities

• Deliver small works projects for our customers based on the solution you proposed, aligned with the customer’s needs.
• Work alongside the small works coordinators and install engineers to ensure successful and profitable delivery and customer satisfaction.
• Ensure projects are installed and delivered to the highest standards and compliant with the required delivery model.

Skills

Access control

CCTV

Intruder alarms

Intercom

IT skills

Operating systems

Networks

Database technologies

Organisational skills

Team player

Job description

Small Works Project Delivery Manager

Looking for a role where your ideas are heard, your impact is visible, and your work genuinely matters?

Closing Date: December 31, 2026

Who We Are

Reliance is one of the UK’s leading independent security and safety technology specialists. For 40 years we’ve been trusted by major organisations to protect their people, assets and reputations through the right mix of proven systems, specialist expertise and consistently high service standards.

Fully independent and vendor-agnostic, we combine the capability and footprint of a large national business with the agility, accountability and customer focus you only get from an independent team. We work in demanding, high-stakes environments where governance matters, uptime matters, and getting it right first time matters.

We offer a full suite of services across the lifecycle – from consultancy and design, through installation and project delivery, to service, maintenance, remote support and 24/7 monitoring via our ARC. Reliance High-Tech delivers integrated physical security and critical infrastructure solutions, while Reliance Protect provides lone worker, body worn, and personal safety services – giving clients a joined-up approach to safety, security and risk management.

For more information about our business, visit www.reliancehightech.co.uk / www.relianceprotect.co.uk.

Your Role

Working in Small Works and alongside the project coordinators and installation engineers to deliver small works projects in the midlands and north. The working area extends from Northampton to the tip of Scotland and across to Northern Ireland. Maintain effective relationships with all parties, including internal and external stakeholders to assist in the profitable delivery of small works jobs. The role may require overnight stays away from home where necessary and extensive travel for site visits and meeting where necessary.

Your Team

You will be working within a motivated and target driven team who work together to deliver the best security solution based on our client’s requirements to the highest standards possible while focusing on teamwork and profitability.

Responsibilities

• To deliver small works projects for our customers based on the solution that you have proposed based on the customer’s needs and your expertise in the industry.
• Working alongside the small works coordinators and install engineers, you are responsible for the successful and profitable delivery of small works projects ensuring customer satisfaction.
• You will ensure the projects are installed and delivered to the highest standards and the correct compliance level with the most effective and efficient delivery model.
• You will be keen to learn and develop your skills so that small works can offer an end-to-end solution to our customers specific requirements.
• A good knowledge of second line engineering support on Access Control, CCTV, Intercom and Intruder Alarms system design will be a distinct advantage.
• A positive attitude and outlook, with a determination to succeed is the corner stone of the small works team and will be an attribute you will need to share and display.
• Maintain effective relationships with all parties, including client stakeholders at all levels, consultants, main contractors and sub-contractors, to assist in the profitable running of existing contracts and the servicing of future contracts.

Contacts & Interfaces

Working With

• Service Desk
• Cloud Connect
• Sales
• Projects
• Design
• Finance
• Admin
• Installation Engineers
• Sun-contract labour

Your Experience

• To meet the challenge, you need to have extensive knowledge of all electronic security disciplines alongside strong IT skills.
• The right candidate will demonstrate a vast and detailed understanding of a range of Access control, CCTV, Intruder and Intercom as well as a comprehensive range of associated software and contribute with this knowledge and skills to the successful delivery of RHT’s small works projects.
• I.T. skill sets should include confidence and experience in Operating Systems, Networks, and Database technologies.
• You will have excellent organisational skills and be a team player, willing to learn and take ownership of issues with attention to detail being at the heart of everything you do.
• The ability to work under pressure and deliver to tight deadlines is an advantage and the ability to prioritise your workload is very important.

Your Aptitudes & Behaviours

• To meet the challenge, you need to have extensive knowledge of all electronic security disciplines alongside strong IT skills. The right candidate will demonstrate a vast and detailed understanding of a range of Access control, CCTV, Intruder and Intercom as well as a comprehensive range of associated software and contribute with this knowledge and skills to the successful delivery of RHT’s small works projects.
• IT skill sets should include confidence and experience in Operating Systems, Networks, and Database technologies.
• You will have excellent organisational skills and be a team player, willing to learn and take ownership of issues with attention to detail being at the heart of everything you do. The ability to work under pressure and deliver to tight deadlines is an advantage and the ability to prioritise your workload is very important.

Your Growth Opportunities

• Training
• Certifications
• Progression
• Exposure to tech/projects

Company Benefits

Working at Reliance means joining an award-winning company that genuinely makes a difference. We combine cutting-edge technology with a team culture built on integrity, agility and trust. You’ll work alongside knowledgeable passionate people who value honesty, collaboration and respect for both customer and colleague.

Your Benefits Include

• Employee healthcare
• Company sick pay
• Access to 24-hr online GP
• 25 days holiday plus Bank holidays and 1 charity day per year
• Employee Recognition program
• Employee referral scheme
• Training & Accreditation opportunities
• Access to Boost works
• Long Service Awards

Our Commitments

Reliance High-Tech is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Reliance recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law.

If you’re looking for a role where your ideas are valued, your impact is visible and your work truly matters, this is where your next chapter begins.

Contact us: 0845 121 0802*, [e-mail]