Slots Host - Guest Experience & Gaming

Genting Casinos UK Limited; Sheffield; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Private GP helpline

Discount portal

Life assurance

Employee assistance programme

20% discounted gym membership

Mental health support

Family-friendly policies

Wellbeing policies

Health Cash Plan

Critical illness cover

Travel insurance

Health Screening

Long service awards

Staff social fund

Annual company Christmas present

Social engagement activities

Job summary

Genting Casinos UK Limited is seeking a slots host to join our team in Sheffield. You will ensure customers receive top-tier service, assist at slot machines and ETG areas, and be flexible to work various shifts including nights and weekends.

Key activities include welcoming customers, promoting promotions, and sharing feedback with management. We offer a competitive salary and a broad benefits package designed to support colleagues.

Qualifications

• Experience delivering high-quality customer service.
• Ability to handle peak times and night/weekend shifts.
• Friendly, proactive approach to assisting players.

Responsibilities

• Deliver excellence in customer service at all times.
• Welcome new customers and provide friendly assistance.
• Oversee slots and ETG areas and offer help.
• Identify food and beverage requirements and promote offers.
• Communicate promotions and events to customers.

Skills

Customer service

Hospitality

Communication

Job description

Genting Casinos UK Limited is seeking a slots host to join our team in Sheffield. You will ensure customers receive top-tier service, assist at slot machines and ETG areas, and be flexible to work various shifts including nights and weekends.

Key activities include welcoming customers, promoting promotions, and sharing feedback with management. We offer a competitive salary and a broad benefits package designed to support colleagues.