Slot Administrator

Royal Devon; Exeter; On-site; GBP 26,000 - 27,000; Part time

Job summary

Royal Devon University Healthcare NHS Foundation Trust is seeking an organised Slot Administration assistant to support Haematology & Oncology clinics in Exeter. The role focuses on booking appointments, coordinating clinics and room usage, and optimising outpatient capacity.

The ideal candidate will have strong admin and communication skills, empathy for distressed patients, and the ability to work well under pressure in a supportive NHS environment.

Qualifications

• The successful candidate will have exceptional administration and organisational skills.
• This role will keep you both challenged and busy, ensuring clinic slots are filled appropriately.
• You will work closely with Consultants, Nursing staff and the wider Administration team. Candidates will be required to demonstrate empathy and compassion when dealing with distressed patients and relatives.
• You must be highly motivated with excellent communication skills, an ability to use your own initiative and be able to work well under pressure.
• You will be adaptable, reliable and an excellent team player.

Responsibilities

• Co-ordinate a professional, efficient and effective appointment booking service to patients and visitors in line with policies.
• Set up and alter clinics and coordinate room availability when requested.
• Maximise outpatient capacity and escalate concerns as needed.

Skills

Administration

Organisation

Communication skills

Empathy

Team player

Job description

We are looking for someone to work in our busy Slot Administration team in Haematology & Oncology. The role will involve:

• Co-ordinating a professional, efficient and effective appointment booking service to patients and visitors in accordance with Royal Devon University Healthcare NHS Foundation Trust policies and standards
• Setting up and altering clinics as required and coordinating room availability when requested
• Maximise all available outpatient capacity in an appropriate way, escalating concerns to the Admin Line Manager and Admin Service Manager

About the Role

More detail about the role

• The successful candidate will have exceptional administration and organisational skills. This role will keep you both challenged and busy, ensuring clinic slots are filled appropriately and that clinic reviews are in line with Patient Treatment Schedules
• You will work closely with Consultants, Nursing staff and the wider Administration team. Candidates will be required to demonstrate empathy and compassion when dealing with distressed patients and relatives
• You must be highly motivated with excellent communication skills, an ability to use your own initiative and be able to work well under pressure. You will be adaptable, reliable and an excellent team player

Working Pattern:28 hours Monday to Friday

This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trustand Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world‑class care to our local communities.

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

• Salary Band 3: £25,760 - £27,476 per annum pro rata
• Frequency Annual
• Vacancy Reference 185-63303-14018
• Contract Type Fixed Term
• Closing Date 31 August, 2026
• Job Category Administration