Slot Administrator (Prep For Surgery)

Allscreens Nationwide Ltd; Exeter; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

NHS Pension scheme

Annual leave

Staff discounts

Car lease schemes

Job summary

Royal Devon University Healthcare NHS Foundation Trust in Exeter is recruiting an administrative receptionist to support patient and clinical communications. The role involves answering patient calls, booking and changing clinics, and coordinating appointments and reception cover.

You will work with clinicians, staff and patients, handling enquiries from carers and visitors, and ensuring smooth waiting lists and clinic demand monitoring.

Qualifications

• Experience coordinating clinics and booking appointments.
• Ability to liaise with clinicians, staff and patients.
• Strong telephone and enquiry handling.
• Ability to work independently and build relationships with stakeholders.

Responsibilities

• Answer patient calls and queries from patients, carers and visitors.
• Book and change clinics and manage reception cover.
• Monitor waiting times to review clinic demand.
• Provide admin and clerical support to clinical staff and department.

Skills

Communication skills

Administrative support

Patient services

Job description

More detail about the role You will be pivotal to the communication between our patients and our clinical staff - answering patient calls and queries, nurse queries, liaising with consultants, creating and changing clinics, booking out patient appointment's and reception cover. We are looking for someone who can work independently and thrives on building relationships with clinicians, staff and patients. Reception Cover Booking appointments from waiting lists Creating and changing all clinics Monitoring waiting times to review demands of clinic types Providing assistance and support to other administrative and clinical members of the department or division, including managing telephone communications and addressing patient enquiries from patients, carers and visitors. Working Pattern: Monday - Friday (hours and allocated days to be discussed at interview) Interview Date: 21st August 2026 For further information please contact: Lydia Fairman Admin Line Manager 01392 406127, [e-mail]. This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

• We will work together to maintain a culture that develops and supports you and your team.
• This might include funding for a care certificate, a degree or leadership qualifications.
• Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills.
• Wherever you are heading in the NHS, we'll help you get there.
• Looking after you is important to us.
• We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
• If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
• You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
• Salary is not the only financial benefit
• You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
• You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter.
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme.
• These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.