SLLC 5551 - Duty Officer (Outdoor)

South Lanarkshire Council; East Kilbride; On-site; GBP 33,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

Salary Sacrifice AVC

Up to 33 days leave

Public holidays up to 10 days

Occupational sick pay

Flexible working

Employee discounts

Cycle to Work

Physiotherapy

Employee Assistance Programme

Job summary

South Lanarkshire Leisure and Culture, based at James Hamilton Heritage Park in East Kilbride, is hiring a Duty Officer to oversee daily operations of the Watersports Centre. The role includes leading teams, ensuring high standards of customer care, and maintaining safe, welcoming facilities.

The post requires a current First Aid certificate, experience in health and safety management, and staff supervision. A full UK driving licence is essential for travel between sites.

Qualifications

• Must hold a current First Aid Certificate.
• Experience of health and safety management in outdoor environments.
• Experience of facility operations and supervising staff.

Responsibilities

• Supervise staff and support their development.
• Manage health and safety across outdoor recreation facilities.
• Handle financial administration tasks related to the centre.
• Deliver training and upskill staff as required.
• Support events and projects run at the Watersports Centre.

Skills

First Aid

Leadership

Health and Safety

Staff Supervision

Job description

Job Description

Location: James Hamilton Heritage Park, East Kilbride

Hours: 35 hours per week

Work Pattern: 4 week shift pattern

Week 1: Monday - Wednesday 8am - 4.30pm, Thursday 8am - 3pm, Saturday 11am - 6.30pm, Sunday 2pm - 9.30pm

Week 2: Monday - Friday 3pm - 10.30pm

Week 3: Tuesday 8am - 3pm, Wednesday and Thursday 11am - 6pm

Week 4: Wednesday and Thursday 8am - 4.30pm, Friday 8am - 4pm, Saturday and Sunday 8am - 3pm

Salary: £33,468 - £34,399 per annum

Duration: Fixed term until 31 March 2027

Join Our Team

Do you enjoy working outdoors, leading teams, and delivering excellent customer service? We are looking for an enthusiastic and motivated Duty Officer to support the day-to-day operation of our Watersports Centre as part of our overall Outdoor Recreation team.

This is a varied and rewarding role where you'll support the day-to-day operation of outdoor recreation facilities, ensuring visitors enjoy a safe, welcoming, and high-quality experience.

Working closely with the management team, you will help ensure safe, efficient operations while maintaining high standards of customer care. Responsibilities include staff supervision and development, health and safety management, financial administration, training delivery, and supporting events and projects.

About You

We're looking for a motivated and enthusiastic individual who enjoys working in a dynamic outdoor environment and has experience leading and supporting teams.

You Will Have

• A current First Aid Certificate
• Experience of health and safety management in an outdoor customer environment
• Experience of facility operations and staff supervision

You will also be a supportive team player with a positive attitude, strong leadership skills, and a commitment to delivering excellent customer experiences.

Please note: A full UK manual driving licence is an essential requirement for this role due to the operational nature of the post and travel between sites.

Why Join Us?

This is an excellent opportunity to make a real difference in the delivery of outdoor recreation services, helping visitors enjoy quality facilities while supporting the development of staff and operational excellence.

If you are passionate about outdoor recreation, enjoy working with people, and have the skills to help deliver outstanding customer experiences, we'd love to hear from you.

Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020.

Overseas Criminal Records Check: An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of twelve months in the past 10 years.

Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

Equal Opportunities and Inclusion statement

South Lanarkshire Leisure and Culture is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.

As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position.

As proud holders of the UK Armed Forces Covenant Gold Award, South Lanarkshire Leisure and Culture is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.

Benefits

• Enrolment in award winning local government pension scheme
• To increase the value of their pension pot, employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
• Up to 33 days annual leave which will be calculated into hours on commencement of the role.
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave
• Employee Discounts – including discounts at the cinema
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)