Sleep Specialist — Uncapped Commission & Perks

Dreams Limited; Loughborough; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Colleague discount

Buy-in schemes

Wellbeing hub

Enhanced parental pay

Learning & development

Job summary

Dreams Limited in Loughborough is hiring a Full-time Sales Associate to deliver exceptional in-store service and guide customers to the right sleep solutions. You’ll use Sleepmatch technology to tailor recommendations, greeting shoppers from the moment they enter and assisting them through high-value purchases.

The role emphasizes customer-first service, ongoing learning, and a team-focused environment with opportunities to earn uncapped commissions and access wellbeing resources.

Qualifications

• People-first attitude with an engaging, positive personality.
• Excellent communication skills to build rapport with customers.
• Motivated to work toward KPIs and sales targets.
• Team player who is eager to learn and adapt to store needs.
• Flexibility to work full-time, including weekends and bank holidays.

Responsibilities

• Make customers feel at home through exceptional service and by listening to their needs.
• Be on hand to greet customers and guide them to suitable products.
• Advise on high-value purchases and explain Sleepmatch to customers.
• Maintain store appearance by housekeeping and updating displays.
• Act as a Sleepmatch Master to help customers choose the right mattress.

Skills

Customer service

Communication

Teamwork

Target-driven

Willing to learn

Tools

Sleepmatched technology

Job description

Dreams Limited in Loughborough is hiring a Full-time Sales Associate to deliver exceptional in-store service and guide customers to the right sleep solutions. You’ll use Sleepmatch technology to tailor recommendations, greeting shoppers from the moment they enter and assisting them through high-value purchases.

The role emphasizes customer-first service, ongoing learning, and a team-focused environment with opportunities to earn uncapped commissions and access wellbeing resources.