Site Supervisor

Linaker; Wareham; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

25 Days annual leave

Buy and sell holiday

Volunteer day

Employee assistance programme

Pension scheme

Training and development

Annual events

Job summary

Linaker is seeking an experienced Engineering Manager to lead service delivery across a portfolio of clients in the UK. You will coordinate engineering teams, audits, and PPM schedules while ensuring alignment with end-user requirements and client objectives.

Strong communication, proactive planning, and a collaborative approach are essential. You’ll work closely with the Service Manager to meet client expectations, manage priorities, and drive continuous improvement, while maintaining high

Qualifications

• Proven experience in service delivery management across client bases.
• Solid understanding of operational compliance and contractual requirements.
• Familiarity with CAFM systems and PPM scheduling.
• Knowledge of Health & Safety regulations and best practices.
• Excellent communication with internal and external stakeholders.
• Ability to collaborate with response, compliance, and scheduling teams.
• Proficient in Microsoft Office and handling data/ dashboards.

Responsibilities

• Lead engineering service delivery across designated client base.
• Provide leadership and coaching for engineering teams.
• Coordinate PPM, remedial, reactive, and quoted works with timelines.
• Monitor WIP and manage aged tasks to minimise backlog.
• Identify risks and promote continuous improvement.
• Assist in out-of-hours work and escalation resolution.
• Engage with contractors to deliver works and review RAMS.
• Oversee small works and project delivery within quality/cost targets.
• Maintain documentation and logbooks for compliance.
• Support quotation development with contractors and commercial teams.
• Attend client meetings and deliver monthly reports.

Skills

Delivery management

Team coordination

Client relationships

Operational excellence

Contractual compliance

Health & Safety

Communication skills

Data reporting

Dashboard usage

Driving licence

Tools

CAFM software

Excel

PowerPoint

Job description

For over 30 years, Linaker has built a reputation for delivering dependable, high-quality mechanical engineering services across a wide range of client environments. Our strength lies in keeping critical systems operational-supporting organisations with technical precision, responsive maintenance, and long-term reliability. Founded on trust, care, and reliability, we’re more than a service provider—we’re a fully embedded partner in our clients’ operations.

ABOUT THE ROLE

This role centres on engineering management with a strong focus on end-user engagement and service delivery. The successful candidate will be responsible for leading engineering teams, coordinating and delivering audits, and ensuring engineering solutions are aligned with end-user requirements and broader client objectives.

You will work closely with the Service manager to support client expectations and ensure that delegated responsibilities are managed professionally and effectively. The role demands a proactive and organised approach, strong communication skills, and the ability to manage multiple priorities while maintaining high standards of service.

WHAT YOU WILL BE RESPONSIBLE FOR

• Leading engineering service delivery across your designated client base, ensuring consistent performance, compliance, and operational continuity.

• Providing leadership and coordination for engineering teams through onboarding, coaching, PDRs, and ongoing performance management.

• Coordinating engineering teams to deliver planned preventative maintenance (PPM), remedial and reactive works, quoted tasks and compliance tasks, working closely with the client response and PPM schedulers team, ensuring all follow-ups are completed within agreed timeframes.

• Daily monitoring and management of engineering and administration teams to ensure minimal aged WIP.

• Identify and mitigate risks that could lead to revenue loss. Promoting continuous improvement and operational efficiency.

• Assist in managing out-of-hours (OOHs) work and escalation resolution.

• Engage with and coordinate contractors to deliver PPM, remedial, reactive and quoted works.

• Close control of contractors including the review of RAMS and enforcing the permit to proceed policy.

• Overseeing small works and minor project delivery, ensuring that engineering activity meets required quality, cost, and timeline parameters.

• Maintain all operational and contractual documentation including logbooks, service records, site reports, and compliance logs.

• Supporting quotation development in collaboration with contractors, engineers and commercial teams, in accordance with client frameworks and internal processes.

• Attend regular client meetings, maintaining clear and proactive communication.

• Prepare monthly service, KPI and performance reports based on engineering activity to support client reviews

• Support operational transitions or changes.

• Support billing teams with invoicing, and debt management

WHAT WE ARE LOOKING FOR

• Proven experience in service delivery management across designated client base, with a strong focus on engineering team coordination and operational excellence.

• Solid understanding of operational compliance, contractual requirements, and quality assurance processes within complex client environments.

• Familiarity with CAFM systems, client response workflows, and PPM scheduling practices.

• Technically competent with a good understanding of Health & Safety regulations and best practices.

• Excellent communication skills with the ability to build and maintain strong relationships internally across teams and externally with clients and end users.

• Demonstrated ability to work collaboratively alongside client response, compliance, and scheduling teams, supporting escalation management and operational problem-solving.

• Proficient in Microsoft Office suite and confident in working with data, reporting tools, and operational dashboards.

• Full UK driving licence with a willingness to travel across the designated client base as required

THE PACKAGE

• Competitive starting salary based on experience.

• 25 Days annual leave plus bank holidays.

• Buy and sell holiday to suit your schedule.

• One paid volunteering day per year, empowering you to support causes that matter to you.

• Access to our Employee assistant programme for wellbeing support.

• Auto enrolment in the company pension scheme.

• Full training by a supportive friendly team.

• Annual events.

Applicants must hold a Full UK driving license and access to own vehicle

EQUAL OPPORTUNITIES

Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.